CSR (Teller) - part time

Builtwell Careers•South Pittsburg, TN

About The Position

As a Builtwell CSR, you will be the first face in relationship building for valued customers. You will welcome customers entering Financial Centers, serve their transaction needs, and have meaningful conversations to identify additional opportunities to fulfill their financial needs. The role provides customer service in a fast-paced branch environment and requires following financial center operational and security procedures.

Requirements

  • High school diploma or GED.
  • Basic computer skills.
  • Excellent communication skills.
  • Strong customer service skills.
  • Ability to handle money transactions with a high degree of accuracy.
  • Ability to stand for extended periods and lift up to 25 pounds in coin or currency.
  • Ability to learn and follow financial center operation and security procedures.

Responsibilities

  • Represent Builtwell Bank with integrity inside the branch and in the community, and work ethically within established policies and procedures while delivering excellent customer service.
  • Operate an inside or drive-through teller window, providing paying and receiving transaction services accurately, efficiently, professionally, and with personality.
  • Demonstrate knowledge of available products and services to answer customer inquiries.
  • Balance cash items, teller over/short reports, and other negotiable financial items while following branch cash control policies and procedures.
  • Answer the telephone in a friendly, professional manner with a positive attitude toward helping customers.
  • Work as part of the branch team to exceed team and individual goals.
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