CSO Cashier

PORT MADISON ENTERPRISES FAMILY•Suquamish, WA

11d•Onsite

About The Position

The CSO Cashier processes cash transactions while providing Spectacular Customer Service and performs duties in accordance with applicable gaming regulations and company policies and procedures. The position maintains custody of cashier inventory, accurately records transactions at a cashier station or on the gaming floor, and supports Cage Slots Operations.

Requirements

High school diploma or GED.
Excellent math skills and the ability to complete and document large-volume cash transactions accurately and regularly.
Excellent customer service and public relations skills; ability to work well with guests and other employees.
Good problem-solving skills, including the ability to handle stressful situations and guest disputes.
Ability to communicate verbally and in writing, follow directions, and troubleshoot basic gaming-machine functions.
Good attendance habits.
Ability to operate computers and work in confined spaces within gaming machinery and cash-processing equipment.
Ability to lift 25 pounds and sit or stand for extended periods.
Ability to work a rotating schedule, including evenings, weekends, and holidays.

Nice To Haves

Cash-handling experience preferred.
A minimum of two years of large-volume cash-handling experience in a fast-paced business environment is preferred.

Responsibilities

Perform duties within Cage Slots Operations rules and regulations and in accordance with the employee handbook.
Receive and exchange cash, checks, gift certificates, gaming chips, slot tickets, and other vouchers from guests.
Maintain physical custody of cashier inventory, including currency, coins, tokens, forms, and documents, and accurately record transactions.
Handle fill and credit transactions, cash advances, and check cashing; maintain the payroll check-cashing registry.
Follow customer service standards and communicate professionally with coworkers using electronic media.
Sign in and out necessary keys for the assigned shift.
Perform basic troubleshooting on player terminals when assigned to the gaming floor.
Cash out jackpots under the direct supervision of the Supervisor/Cashier.
Respond to customer questions and disputes.
Ensure player terminals are serviced promptly and maintain floor cleanliness.
Serve as a cashier or floor-attendant breaker when assigned and disburse prepared bank rolls as needed.
Contact technical assistance by telephone regarding the check-cashing system and credit card advances.
Perform other duties as assigned.