Community Service Officer (CSO)

City of Lockport•Lockport, IL

About The Position

The Community Service Officer (CSO) Division assists the Patrol Division with service-oriented tasks, allowing beat officers to better provide police services and functions for the City of Lockport. This full-time, non-exempt position is in the Police Department and works 40 hours per week, generally Monday through Friday from 8:00 a.m. to 4:00 p.m., with some flexibility. The role reports to the Deputy Chief of Police and pays $17.00 to $20.00 per hour, depending on qualifications.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • At least 18 years old.
  • Acquire and maintain all necessary certifications, including LEADS Certification.
  • Knowledge of federal, state, and local regulations.
  • Ability to exercise sound discretion and maintain the confidence of superiors.
  • Ability to deal tactfully and courteously with citizens, City officials, department staff, and other City departments.
  • Treat people with respect, inspire the trust of others, work with integrity and ethically, and uphold organizational values.
  • Disclose any financial interest in City work or contracts as required by the City's stated ethics policy.

Responsibilities

  • Enforce parking violations throughout the City.
  • Direct traffic at accident scenes and other locations.
  • Conduct traffic counts and surveys.
  • Prepare simple reports, such as reports for lost property.
  • Provide office relief, including coverage for breaks.
  • Assist with transporting police vehicles for maintenance, repairs, and related needs.
  • Make bank deposits, transfer mail, and complete other deliveries.
  • Handle simple dog calls when an animal officer is unavailable.
  • Substitute for crossing guards when they are unavailable.
  • Provide general assistance to the public.
  • Assist with Crime Prevention activities.
  • Perform light emergency maintenance in-house and occasional light janitorial duties.
  • Assist motorists, including with disabled vehicles and vehicle lockouts.
  • Perform other miscellaneous tasks and duties as assigned.
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