Night Community Service Officer (CSO)

City of Stevens Point•Stevens Point, WI

About The Position

This part-time civilian position patrols parking in designated areas to enforce alternate-side parking, overnight parking, permit parking in municipal lots, and other parking violations. The role also assists patrol with traffic-control needs and collects abandoned bicycles. The listed schedule is 2 a.m. to 6 a.m., up to 20 hours per week. Not all of the tasks listed may apply to the Night Community Service Officer position. The position involves patrolling city streets and parking lots on foot or by designated conveyance; issuing tickets; assisting the public with kiosk malfunctions, parking violations, and kiosk operations; collecting money from kiosk violation and fine boxes; testifying in court on contested tickets; and maintaining and repairing kiosks. Other duties may include fingerprinting civilian applicants and backgrounds, processing found or abandoned bicycles, assisting with school-zone crossings, conducting bank runs for the Department Records Bureau, and other assigned duties. The City of Stevens Point is an Affirmative Action/Equal Employment Opportunity Employer. Applicants may request accommodations during the selection process because of a disability by notifying the City's office.

Requirements

  • Possess a valid Wisconsin driver's license without restrictions or with correctable restrictions.
  • Have no criminal history that would call into question the ability to handle uncounted funds with trust and confidence.
  • Be able to perform the physical demands of the job.
  • Be free from physical, emotional, or mental conditions that might adversely affect job performance.
  • Be able to use basic hand tools to repair and adjust parking kiosks.
  • Work cooperatively with others.
  • Be able to present credible testimony in court.
  • Have knowledge of the geography and demographics of the City of Stevens Point.
  • Develop and maintain an acceptable level of basic computer skills.
  • Know and be able to apply Department Rules, Regulations, City Ordinances, and State laws.
  • Resolve public complaints tactfully and courteously.
  • Communicate effectively, both orally and in writing.
  • Be able to stand for prolonged periods and walk outdoors under adverse weather conditions.

Responsibilities

  • Patrol city streets and parking lots on foot or by designated conveyance to observe vehicles violating parking ordinances.
  • Issue tickets for parking violations.
  • Respond to public complaints about kiosk malfunctions and answer questions about violations and parking kiosk operations.
  • Periodically collect money from kiosk violation and fine boxes.
  • Testify in court on contested tickets.
  • Conduct preventative maintenance on parking kiosks and repair malfunctioning kiosks.
  • Perform fingerprinting for civilian applicants and backgrounds.
  • Pick up and process found and abandoned bicycles.
  • Assist with school-zone crossings as needed.
  • Conduct bank runs for the Department Records Bureau.
  • Perform other duties as assigned.
  • Assist patrol with traffic-control needs.
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