Community Service Officer

City of Tucson•Tucson, AZ

7d•$20 - $30•Onsite

About The Position

The Community Service Officer position with the City of Tucson Police Department responds to and investigates non-emergency crimes, traffic collisions, and dispatched calls. The role provides customer service to members of the public at police facilities and performs field duties that do not involve enforcement of state laws, investigation of violent crimes, or responding to emergencies. The position works under the supervision of a Police Sergeant and does not supervise other employees. The work is fast-paced and can be stressful, requiring adaptability and the ability to safeguard confidential information. Employees may encounter sensitive and graphic written material, photographs, and other evidence. They must safely drive sedan and SUV-type vehicles in daylight and at night, including in inclement weather, and will frequently be exposed to severe weather such as excessive heat and heavy rain. The position requires rotating shifts, including days, nights, weekends, and holidays, and overtime as necessary. Training includes a nine-week academy, and the probation period is 18 months.

Requirements

Be at least 18 years old to apply.
High school diploma or equivalent.
No experience is required.
Valid and unrestricted Arizona Class D Driver License.
Ability to work any shift required by the department, including days, nights, weekends, and holidays.
Ability to work overtime as necessary.
Ability to complete the nine-week academy and meet its high level of commitment and time dedication.
Ability to adjust quickly to changing job assignments and safeguard confidential information.
Ability to safely drive sedan and SUV-type vehicles during daylight and nighttime hours, including in inclement weather.
Successfully pass an extensive background investigation, including local, state, and national criminal and fingerprint checks.
Successfully pass a motor vehicle history review.
Successfully pass pre-employment medical testing, including a basic physical, long audio test, respirator physical, Hep B vaccine, MMR, TB skin test, non-NIDA drug test, and 30 lb lift test.
Complete the Preliminary Applicant Questionnaire by the specified deadline and attend the in-person written assessment on its scheduled date.

Responsibilities

Investigate non-violent crimes by interviewing witnesses and victims; dusting for fingerprints; gathering, tagging, and storing evidence; taking photographs; confirming the status of stolen property; initiating recovery procedures; and preparing reports.
Testify in court about actions performed when required.
Respond to and investigate traffic collisions by securing scenes, providing point control, clearing roadways, interviewing drivers and witnesses, arranging medical care when necessary, taking photographs, entering information into a computer, and preparing reports.
Provide customer service by answering telephone calls, responding to requests for information, and referring callers to other agencies and resources.
Gather, record, and enter information to complete police reports.
Conduct proactive patrols at city parks and businesses and recover located property.
Enforce parking ordinances by issuing tickets and warnings and arranging for vehicles to be towed.
Participate in missing person searches.
Direct traffic at collision scenes, special events, and during traffic congestion.
Attend neighborhood meetings to provide crime trend information and crime-prevention techniques.
Attend recruiting events to promote the police department and seek applicants.
Provide field training for new Community Safety Officers.
Perform other tasks and duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
Flexible spending account (FSA)
Pension plan
Optional Roth and pretax deferred compensation savings
38 paid days off in the first year, with time off increasing in subsequent years
Twelve weeks of paid parental leave
Tuition reimbursement
Student loan repayment
Off-the-job training
On-the-job training
Employee resource groups
Paid volunteer hours