Cross Property Marketing Specialist

San Manuel Band of Mission Indians•Highland, CA
•Onsite

About The Position

Under the direction of the Manager, Cross Property Marketing, the Cross Property Marketing Specialist supports cross-property marketing initiatives across all tribal entities. The role coordinates campaign execution, facilitates communication between stakeholders, and assists with cross-promotional opportunities. It also supports day-to-day loyalty program administration, project timelines, campaign materials, and reporting, helping ensure marketing activities are accurate, efficient, and consistent with organizational goals and the guest experience across properties. The position collaborates with internal teams, tribal entities, and external vendors to support marketing campaigns, events, and communications. The primary work environment is a climate-controlled office, with travel to meetings, trade shows, conferences, promotional events, and San Manuel properties. Evening, weekend, and holiday shifts may be required. The role may involve exposure to fumes or airborne particles, including secondhand smoke.

Requirements

  • Bachelor’s degree in Marketing or a related field; related, relevant, and/or direct experience may be considered in lieu of the stated minimum education requirements.
  • Minimum two years of experience in creative, marketing, or campaign management.
  • Advanced knowledge of marketing campaign planning, coordination, and execution across channels including email, digital, social media, web, and on-property marketing.
  • Knowledge of brand standards, marketing quality assurance practices, and creative review processes.
  • Ability to build and maintain effective working relationships across properties, departments, stakeholders, and external vendors.
  • Ability to work collaboratively and independently.
  • Demonstrable oral and written communication skills.
  • Assertiveness, attention to detail, and strong organizational skills.
  • Ability to translate business goals and outcomes into actionable, measurable plans.
  • Curiosity and willingness to take calculated risks with potential for a positive return on investment.
  • Strong interest in innovation, best-in-class standards, and continual learning and development.
  • Must be able to work in a fast-paced, high-demand environment.
  • Must meet the described physical requirements, including sedentary work, operating office productivity equipment, and occasional lifting or moving of objects up to 40 pounds.
  • At the discretion of the San Manuel Tribal Gaming Commission, may be required to obtain and maintain a gaming license.

Nice To Haves

  • Knowledge of segmentation metrics and marketing KPIs.

Responsibilities

  • Coordinate and execute cross-property marketing campaigns and initiatives across tribal entities, ensuring accuracy, timely completion, and alignment with business objectives.
  • Support administration, promotion, and communication of the enterprise-wide loyalty program, including offers, member engagement initiatives, and campaign execution.
  • Develop creative briefs, open marketing jobs, and manage project workflows, including approvals, deadlines, and delivery of marketing assets.
  • Audit and review cross-property and loyalty program marketing materials, artwork, promotional assets, collateral, and member communications for brand consistency, accuracy, compliance, and quality.
  • Collaborate with internal departments, tribal entities, and external vendors on cross-promotional opportunities and the execution of campaigns, events, and communications.
  • Compile campaign and loyalty program performance reports and assist with data analysis to measure effectiveness and identify opportunities for improvement.
  • Perform other duties as assigned to support department operations.
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