CRM Territory Manager - Worcester, MA

Boston Scientific • Worcester, MA

5d • Remote

About The Position

Boston Scientific is hiring a remote, field-based CRM Territory Manager to support the Worcester, Massachusetts territory. The role represents the company’s Cardiac Rhythm Management portfolio, including implantable cardioverter defibrillators (ICDs), insertable cardiac monitoring systems (ICMs), and cardiac resynchronization therapy (CRT). The manager develops clinical partnerships, drives strategic sales, and supports procedures that improve patient outcomes and quality of life.

The position involves significant time in the field working with customers, physicians, and hospital personnel throughout the assigned territory. The Territory Manager also oversees clinical resources and directly supports device implants, programming, troubleshooting, and follow-up care. The role participates in a 24/7/365 rotational call schedule and requires flexibility to work variable hours and complete an extensive onboarding and training program. Sponsorship and relocation assistance are not available.

Requirements

• Bachelor’s degree or equivalent clinical or sales experience.
• At least 3 years of experience in cardiology medical device field sales.
• Strong technical aptitude and the ability to confidently explain and support complex product solutions.
• Willingness to participate in a 24/7/365 rotational call schedule with the sales team.
• Flexibility to work variable hours and complete an extensive onboarding and training program.

Nice To Haves

• Master’s degree or MBA.
• Experience with Boston Scientific’s CRM portfolio.
• Experience in structural heart, interventional cardiology, electrophysiology, or related fields.
• At least 5 years of experience in medical device or pharmaceutical field sales.
• Prior experience supporting cardiovascular device implantation.

Responsibilities

• Drive sales by scheduling and conducting calls with current and prospective customers to meet or exceed monthly, quarterly, and annual revenue and unit targets.
• Develop and execute strategic, data-informed territory sales plans based on product positioning, market competition, and customer needs.
• Engage hospital personnel and physicians in consultative conversations to understand procedural volume, product usage, and unmet needs, and align Boston Scientific solutions accordingly.
• Resolve product-related issues and service concerns through innovative thinking and collaboration with internal teams, including marketing, pricing, and clinical research.
• Develop relationships across hospital departments and identify key purchasing influencers and decision-makers to expand access and visibility.
• Deliver presentations and product demonstrations that educate clinicians and support adoption of Boston Scientific CRM technologies.
• Oversee and manage clinical resources supporting device implants, programming, troubleshooting, and follow-up care across the territory.
• Provide direct support during device implants in hospital labs and operating rooms, followed by ongoing engagement to support long-term patient and customer satisfaction.

Benefits

• Variable compensation governed by the Sales Incentive Compensation Plan, including certain annual non-discretionary incentives based on predetermined objectives.
• Core and optional benefits; details are available at www.bscbenefitsconnect.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level