Account Manager, Biologics - Worcester, MA

Smith & Nephew • Worcester, MA

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About The Position

Smith+Nephew is hiring an Account Manager, Biologics, as part of its Advanced Wound Management (AWM) team. The role supports the health and well-being of patients by promoting the company’s wound-care products, including Santyl and Iodosorb, to hospitals, wound care centers, and private offices. The position focuses on meeting territory sales goals through territory planning, customer education, sales presentations, and relationship building.

The Account Manager educates end users on the clinical benefits of Smith+Nephew products, presents to key customers and groups, and conducts product lunches and dinners for identified customer groups. The role requires successful completion of healthcare-facility credentialing and compliance with facility requirements, which may include established vaccine protocols.

The anticipated base compensation is $80,000–$100,000 annually. The position is also eligible for sales commission and incentives based on set targets. Compensation depends on factors including job-related knowledge and skills, experience, location, and internal equity.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years of B2B, direct-selling, or medical-sales experience; acute-care experience is preferred.
• Demonstrated ability to present key concepts and recommendations effectively to customers in formal and informal settings.
• Strong analytical skills, including pipeline management, territory analysis, and territory management.
• Demonstrated success with complex sales processes.
• Experience selling in an environment with multiple call points and decision-makers within an account.
• All required healthcare-facility credentialing must be completed, and facility requirements must be followed.

Nice To Haves

• Experience in an acute-care setting.
• Experience with a professional training program, such as Challenger Selling.

Responsibilities

• Develop a territory plan of action to attain territory sales goals using sales, territory-management, and customer-relationship skills.
• Educate end users about the clinical benefits of Smith+Nephew products.
• Deliver sales presentations to key customers and customer groups.
• Conduct product lunches and dinners for identified customer groups.
• Build and maintain relationships with key customers, decision-makers, and thought leaders.
• Complete required credentialing and comply with the requirements of supported healthcare facilities, including any established vaccine protocols.

Benefits

• 401(k) matching program and 401(k) Plus Program.
• Discounted stock options.
• Tuition reimbursement.
• Flexible personal/vacation time off.
• Paid holidays and flex holidays.
• Paid community service day and volunteer time.
• Medical, dental, and vision coverage.
• Health Savings Account with an employer contribution of $500 or more annually.
• Employee Assistance Program.
• Parental leave.
• Fertility and adoption assistance program.
• Training, mentorship, and team-customized hands-on learning.
• Fitness club and travel discounts.
• Sales commission and incentives based on set targets.
• Wellness offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level