Critical Environment Program Manager (CEPM) - CTJ - Top Secret

Microsoft•Cheyenne, WY

1d•$84,400 - $186,600

About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) powers its cloud services. As a Critical Environment Program Manager on the U.S. Airgap team, this role helps deliver the core infrastructure and foundational technologies for Microsoft’s dedicated online services supporting the U.S. Government. The role is part of the global datacenter operations team and supports dedicated datacenter operations serving U.S. Government customers and their federal missions. The position oversees datacenter operations and maintenance, including mechanical, electrical, and fire/life safety equipment. It also manages projects, supports infrastructure standardization and compliance, drives cost and energy efficiency, and coordinates critical-environment audits and compliance verifications. The successful candidate must hold an active U.S. Government Top Secret Security Clearance, meet required security screening requirements, pass the Microsoft Cloud background check, and verify U.S. citizenship. The typical U.S. base pay range is $84,400–$168,800 per year. For specific work locations in the San Francisco Bay Area and New York City metropolitan area, the range is $118,800–$186,600 per year. Certain roles may be eligible for benefits and other compensation. Applications are accepted on an ongoing basis until the position is filled, and the posting will remain open for at least five days.

Requirements

High school qualification or equivalent and at least 2 years of experience supporting IT equipment or related technology, or delivering server and network deployment projects in large-scale environments; equivalent experience is also accepted.
Must have an active U.S. Government Top Secret Security Clearance and meet Microsoft, customer, and/or government security screening requirements.
Must successfully verify the stated security clearance before an offer of employment.
Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
Must verify U.S. citizenship due to citizenship-based legal restrictions.

Nice To Haves

Associate’s or bachelor’s degree in an applicable engineering field or in mechanical or electrical trades.
At least 2 years of experience working on large-scale projects.
Project Management Institute (PMI) or similar certification.
Experience operating building cooling, electrical, mechanical, and life safety systems.
Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS).
Experience with physical IT infrastructures such as servers, SANs, and networking.

Responsibilities

Empower a culture of safety, security, and compliance in all aspects of datacenter activities.
Establish and enhance working relationships with customers.
Oversee day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.
Ensure electrical, mechanical, and fire/life safety equipment within the datacenter operates at peak efficiency.
Ensure compliance with infrastructure operations standardization.
Act as an escalation point for facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed.
Manage small-to-medium projects from conception to completion.
Ensure routine reporting for critical infrastructure.
Drive cost and energy efficiency projects.
Identify single points of failure at regional datacenter locations.
Coordinate, plan, schedule, and supervise critical environment audits and compliance verifications.