About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) powers its cloud services. As a Critical Environment Program Manager on the U.S. Airgap team, you will help deliver core infrastructure and foundational technologies for Microsoft’s dedicated online services supporting the U.S. Government. The role is part of the global datacenter operations team, supporting dedicated datacenter operations for government customers and their federal missions. You will oversee day-to-day datacenter operations and maintenance, help ensure mechanical, electrical, and fire/life safety systems operate efficiently, and support infrastructure standardization, compliance, safety, and security. The position also manages small-to-medium projects, coordinates audits and compliance verifications, and drives cost and energy efficiency initiatives. The successful candidate must hold an active U.S. Government Top Secret clearance and meet the role’s citizenship and background-screening requirements.

Requirements

  • High school qualification or equivalent and at least 2 years of experience supporting IT equipment or related technology, or delivering server and network deployment projects in large-scale environments, or equivalent experience.
  • Must have an active U.S. Government Top Secret Security Clearance.
  • Must meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
  • U.S. citizenship verification is required.
  • Must provide clearance verification information before an offer of employment.

Nice To Haves

  • Associate’s or bachelor’s degree in an applicable engineering field or mechanical or electrical trades.
  • At least 2 years of experience working on large-scale projects.
  • Project Management Institute (PMI) or similar certification.
  • Experience operating building cooling, electrical, mechanical, and life safety systems.
  • Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS).
  • Experience with physical IT infrastructure such as servers, SANs, and networking.

Responsibilities

  • Promote a culture of safety, security, and compliance across datacenter activities.
  • Establish and enhance working relationships with customers.
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.
  • Ensure electrical, mechanical, and fire/life safety equipment operates at peak efficiency.
  • Ensure compliance with infrastructure operations standardization.
  • Serve as an escalation point for facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed.
  • Manage small-to-medium projects from conception to completion.
  • Ensure routine reporting for critical infrastructure.
  • Drive cost and energy efficiency projects.
  • Identify single points of failure at regional datacenter locations.
  • Coordinate, plan, schedule, and supervise critical environment audits and compliance verifications.

Benefits

  • Certain roles may be eligible for benefits and other compensation; specific benefits are not listed.
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