About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) powers its cloud services. As a Datacenter Project Manager on the U.S. Government Airgap team, you will help deliver core infrastructure and foundational technologies for Microsoft’s dedicated online services supporting the U.S. Government. You will contribute to datacenter operations focused on serving government customers and supporting federal missions, as part of a global infrastructure portfolio of more than 100 datacenters and 1 million servers. The role operates within a team of subject matter experts supporting services for customers and businesses worldwide, with environmental sustainability and optimization central to datacenter design and operations. The position focuses on end-to-end project planning and delivery, stakeholder communication, and project quality. The manager also supports deployment and break/fix mobilizations at datacenter locations with high work volumes, while advancing a culture of safety, security, compliance, and Microsoft’s values. Candidates must have an active U.S. Government Top Secret Security Clearance and meet Microsoft, customer, and/or government screening requirements. The role also requires successful clearance verification, passing Microsoft’s Cloud background check upon hire or transfer and every two years thereafter, and verification of U.S. citizenship because of legal restrictions related to supporting government agency customers.

Requirements

  • High school qualification or equivalent and at least 2 years of experience supporting IT equipment or related technology, or delivering server and network deployment projects in large-scale environments; equivalent experience is also accepted.
  • Must have an active U.S. Government Top Secret Security Clearance.
  • Must meet Microsoft, customer, and/or government security screening requirements and successfully verify the stated clearance.
  • Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
  • U.S. citizenship verification is required.

Nice To Haves

  • Technical college degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
  • Strong working knowledge of physical IT infrastructure, such as servers, SANs, and networking.
  • Ability to prioritize and execute tasks effectively in a dynamic, high-pressure environment.
  • Ability to perform and execute organizational safety programs and policies, and complete compliance knowledge assessments.
  • Ability to support frequent standing, walking, lifting, and working at heights.
  • Willingness to work flexible hours, non-business hours, or other schedules required by operational needs.

Responsibilities

  • Promote a culture of safety, security, and compliance across datacenter activities.
  • Establish and strengthen relevant working relationships with customers.
  • Create and manage end-to-end project plans and ensure on-time delivery.
  • Plan, manage, and communicate project plans with stakeholders and teams.
  • Conduct day-to-day project check-ins and updates to manage delivery and quality.
  • Identify risks, gaps, and opportunities and communicate them to stakeholders and other teams to drive resolution.
  • Gather and provide feedback on lessons learned, practices, process and procedure innovations, and tools to improve efficiency and productivity.
  • Participate in a mobilization team supporting deployments and break/fix activities at datacenter locations experiencing high work volumes.
  • Learn, live, and coach the One Microsoft culture and values.
  • Lead through change by bringing clarity, generating energy, and delivering success.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
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