Crisis Technician I- Casual (Safe Harbor Behavioral Health)

UPMC • Erie, PA

4d • Onsite

About The Position

UPMC Western Behavioral Health at Safe Harbor is hiring a Crisis Technician I for its Crisis Residential Unit (CRU), an 8-bed facility that provides an alternative to inpatient behavioral health care. The multidisciplinary team includes registered nurses, CRNPs/PAs, master’s-level therapists, technicians, and a discharge specialist, and provides medication management, individual and group therapeutic support, and referrals for ongoing care.

The Crisis Technician provides direct care to residents and families as part of the recovery team, supporting daily living needs and contributing to a safe therapeutic environment. The role uses client-centered, strength-based approaches and follows CSSP principles and recovery and rehabilitation models of care. Comprehensive training is provided. This is a casual role with a flexible schedule that may include weekends, holidays, night shifts, rotating shifts, and on-call flexibility. The position is located at 2556 West 12th Street, Erie, Pennsylvania. The dress code is business casual, with opportunities for casual Fridays, and free on-site parking is available.

Requirements

• High school diploma or equivalent.
• Strong desire to learn; comprehensive training is provided after hire.
• Excellent interpersonal skills and a warm, friendly, caring, kind, and hospitable disposition toward consumers and colleagues.
• Flexible schedule and ability to work rotating shifts.
• Act 31 or Act 126 must be obtained within 90 days.
• ASIST Certification must be obtained within one year of hire or transfer.
• CPR must be obtained within 30 days of hire or transfer.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Cardiopulmonary Resuscitation (CPR).
• Comprehensive Crisis Management (CCMC).
• Act 31 Child Abuse Reporting with renewal.
• Act 33 with renewal.
• Act 34 with renewal.
• Act 73 FBI Clearance with renewal.

Nice To Haves

• Bachelor of Science degree preferred.
• Crisis experience preferred.

Responsibilities

• Assist residents with activities of daily living, including mobility and medication management.
• Attend staff meetings and collaborate with professionals across the business unit.
• Work with crisis care staff, program staff, and physicians to develop treatment plans.
• Use a client-centered, strength-based approach to promote stability.
• Provide direct care to patients and families as a member of the recovery team, following CSSP principles and recovery and rehabilitation models of care.
• Maintain accurate documentation and records.
• Help ensure safety in the therapeutic environment.
• Provide direct total physical care to residents, which may involve lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment.
• Transport medications between departments when needed; medication transportation is limited to that purpose.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED