Behavioral Technician, Child Crisis

MONARCH • Concord, NC

6d

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain safety, dignity, confidentiality, comfort, and a recovery-oriented environment on the crisis unit. The technician works with clients, families, and team members and uses treatment plans developed by nursing staff and/or a substance abuse specialist.

The position includes crisis intervention, observation, taking vital signs, supporting activities of daily living and personal hygiene, monitoring nutrition, assisting with educational groups and activities, and preparing written reports. The technician also helps maintain unit supplies, communicates changes in clients’ conditions to professional staff, follows agency policies and applicable laws and regulations, participates in required meetings and training, and drives and travels as required. Other relevant duties may be assigned by a supervisor.

The schedule is 37.5 hours per week on alternating weeks: Week 1, Tuesday, Saturday, and Sunday from 7 p.m. to 7 a.m.; Week 2, Tuesday, Thursday, and Friday from 7 p.m. to 7 a.m. The stated pay range minimum is $17.25. A high school diploma and a valid U.S. driver’s license are required. Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as one year but is not required.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as one year, but is not required.
• Maintain certification in all agency, state, and federal training requirements.

Responsibilities

• Provide care that protects clients’ safety, rights, confidentiality, comfort, and dignity and supports a therapeutic environment.
• Contribute to unit effectiveness and safety through crisis intervention, taking vital signs, and observing clients.
• Maintain inventory supplies and submit appropriate requisitions.
• Support an environment conducive to recovery and consistent with the program’s philosophy and best practices.
• Respect clients’ choices within available parameters and make efforts to follow their crisis plans.
• Work with clients, families, and team members to maintain a safe, supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled activities involving client care, treatment, and training on the crisis unit.
• Support clients’ personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about clients’ conditions.
• Prepare written reports, including vital-sign, census, and incident reports, as needed.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise clients during activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for client admission, discharge, and transfer.
• Observe and report changes in clients’ physical or mental conditions to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with assigned group educational sessions and activities under supervision.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Perform other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package; eligible employees may have access to customizable benefits and perks, potentially including comprehensive health coverage, retirement plans, and professional development support. Specific offerings vary by role, employment type, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED