Behavioral Technician, Child Crisis

MONARCH • Concord, NC

3d

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role contributes to a safe, supportive, recovery-oriented crisis stabilization unit and works with clients, families, and team members using person-centered planning and established treatment plans.

The position involves providing direct support with safety, comfort, dignity, confidentiality, crisis intervention, observation, vital signs, personal hygiene, activities of daily living, nutrition, and self-help skills. The technician documents relevant information, communicates changes in clients’ conditions to professional staff, assists with supervised educational groups and activities, and follows agency, state, and federal requirements. The role also requires driving and travel as needed.

The schedule is 37.5 hours per week on alternating weeks: Week 1, Monday, Thursday, and Friday, 7 a.m.–7 p.m.; Week 2, Tuesday, Saturday, and Sunday, 7 a.m.–7 p.m. The listed minimum pay is $17.25. A high school diploma and a valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Responsibilities

• Provide care in a way that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out unit functions that support effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and submit appropriate requisitions.
• Help maintain an environment conducive to recovery and consistent with program philosophy and best practices.
• Respect clients’ choices within available parameters and make efforts to follow their crisis plans.
• Work with clients, families, and team members to maintain a safe, supportive environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving client care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about clients’ conditions.
• Prepare written reports, such as vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for client admission, discharge, and transfer.
• Observe clients for changes in physical or mental condition and report changes to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities under supervision, as assigned.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Follow agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package.
• Eligible employees may have access to comprehensive health coverage, retirement plans, and professional development support.
• Benefits and perks may be tailored to role, employment type, and location.
• Comprehensive, competitive benefits package described as supporting full-time and part-time team members and their families.
• Opportunity for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED