Behavioral Technician, Child Crisis

MONARCH • Concord, NC

3d

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain a safe, supportive, recovery-oriented setting and provides assistance with crisis intervention, daily living needs, observation, documentation, and supervised activities. The position is scheduled for 24 hours per week: Thursday from 7 p.m. to 7 a.m. and Sunday from 7 a.m. to 7 p.m. Driving and travel are required as needed.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• 24-hour weekly schedule: Thursday 7 p.m.–7 a.m. and Sunday 7 a.m.–7 p.m.

Nice To Haves

• One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder; listed as not required.

Responsibilities

• Provide care that supports safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Contribute to unit effectiveness and safety through crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Maintain an environment conducive to recovery and consistent with the services’ philosophy and best practices.
• Respect individuals’ choices within available parameters and make efforts to follow their crisis plans.
• Work with clients, families, and team members to provide a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving the care, treatment, and training of individuals on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills and keep the supervisor informed of individuals’ conditions.
• Prepare written reports, including vital-sign, census, and incident reports, as necessary.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe changes in physical and mental conditions and report them to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group education sessions and activities under supervision, as assigned.
• Attend and participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Perform other relevant duties as assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package for eligible employees, which may include comprehensive health coverage, retirement plans, and professional development support.
• Comprehensive, competitive benefits package supporting full-time and part-time team members and their families.
• Opportunities for professional growth and promotion from within. Specific offerings vary by role, employment type, and location.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED