Behavioral Technician, Child Crisis

MONARCH • Charlotte, NC

2d • $17

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services in a therapeutic environment. The role supports safety, client rights, confidentiality, comfort, dignity, recovery, and person-centered care on a crisis stabilization unit. The technician works with clients, families, and team members and follows treatment plans developed by nursing staff and/or a substance abuse specialist.

This position is scheduled for 37.5 hours per week on a rotating two-week schedule: Wednesday, Thursday, and Friday from 7 a.m. to 7 p.m. in Week 1; Wednesday, Thursday, and Saturday from 7 a.m. to 7 p.m. in Week 2. The posted minimum pay is $17.25. A high school diploma and a valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Scheduled commitment of 37.5 hours per week on the stated rotating schedule.
• Ability to drive and travel as required.

Nice To Haves

• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder; one year is listed, but the experience is not required.

Responsibilities

• Provide care that protects the safety, rights, confidentiality, comfort, and dignity of individuals receiving services and maintains a therapeutic environment.
• Support unit effectiveness and safety through crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and submit appropriate requisitions.
• Promote an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving the care, treatment, and training of individuals on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports as necessary, including vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe changes in physical or mental condition and report them to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities under supervision, as assigned.
• Attend and participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Follow agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package for eligible employees; possible offerings include comprehensive health coverage, retirement plans, and professional development support.
• Comprehensive, competitive benefits package supporting full-time and part-time team members and their families.
• Professional growth opportunities and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED