Behavioral Technician, Child Crisis

MONARCH • Concord, NC

2d • $17

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain a safe, supportive, recovery-oriented setting while assisting with crisis intervention, observation, daily living needs, treatment activities, and communication with professional staff. The position also involves documentation, maintaining supplies, attending required training, complying with applicable policies and regulations, and driving and traveling as required.

Requirements

• High school diploma.
• Valid U.S. driver's license.

Nice To Haves

• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder (one year listed; not required).

Responsibilities

• Provide care in a manner that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Contribute to unit effectiveness and safety through crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Help maintain an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports, including vital signs, census reports, and incident reports, as necessary.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits according to established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe changes in physical and mental conditions and report them to professional staff.
• Monitor and document food intake during meals and snack times.
• Assist with group educational sessions and activities under supervision, as assigned.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist in crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package for eligible employees, potentially including comprehensive health coverage, retirement plans, and professional development support.
• Comprehensive, competitive benefits package for full-time and part-time team members and their families.
• Opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED