Crisis Specialist On Call - Kingman

Terros Health•Kingman, AZ

4d•Onsite

About The Position

Terros Health is hiring an on-call Crisis Specialist at its Kingman, Arizona location. The Crisis team provides behavioral health, prevention, education, and crisis stabilization services to children, adolescents, adults, senior adults, families, schools, neighborhoods, organizations, and businesses. Services include phone, walk-in, and in-home crisis counseling to facilitate immediate stabilization of emotions and behavior. The Crisis Specialist assesses people experiencing crisis situations, including alcohol or substance use issues, psychosis, paranoia, suicidality, and domestic violence. The role works closely with Police and Fire departments and community organizations, uses de-escalation approaches, and helps clients find solutions to immediate problems. The specialist provides written and/or verbal information and follows up with clients, offering referrals and resources as needed. The position is based in Kingman, Arizona, with evening and overnight shifts available and travel of up to 80%.

Requirements

GED or high school diploma and at least 1.5 years of behavioral health experience; or an associate’s degree in a behavioral health field; or a bachelor’s degree outside behavioral health and 1 year of behavioral health experience; or a bachelor’s degree in a behavioral health field such as psychology, social work, or counseling.
Must have or obtain a valid Arizona driver license, be at least 21 years old, and have at least 4 years of driving experience.
Must meet Terros driving policy requirements.
Must have a valid Arizona Fingerprint Clearance Card (Level 1) or apply for one within 7 working days of employment.
Must have or be able to attain CPR/First Aid certification.
Proficiency with computer-based systems, including electronic health records, Microsoft Outlook, and other Microsoft Office products.
Ability to perform physical duties associated with the role.
Access to a personal vehicle for travel to mobile crisis interventions, primarily in hospital settings.

Nice To Haves

Master’s degree or higher in behavioral health.
Arizona behavioral health licensure; licenses listed as highly preferred include LCSW, LPC, LISAC, LMSW, LAC, LASAC, or LMFT in good standing.
1–3 years of substance abuse, mental health, and/or other crisis management experience.

Responsibilities

Provide phone, walk-in, and in-home crisis counseling to help clients stabilize emotions and behavior.
Assess individuals experiencing crises, including substance use issues, psychosis, paranoia, suicidality, and domestic violence.
Work closely with Police and Fire departments and community organizations to support the care and safety of clients and staff.
Use de-escalation approaches and help clients identify solutions to immediate problems.
Provide written and/or verbal data and follow up with clients, including additional referrals and resources as needed.
Develop short-term crisis management plans with clients or families when appropriate.
Help clients develop a plan of action and make appropriate referrals to other agencies and/or long-term counseling when appropriate.