Crisis Counselor, Project Impact- On Call

LSSI • Chicago, IL

8d

About The Position

The Crisis Counselor, Project Impact provides crisis-related clinical assessment and care to patients. The role determines appropriate interventions and discharge plans while prioritizing patient safety and well-being, and uses knowledge of local resources to address patients’ diverse needs. The counselor works in a multidisciplinary setting, coordinating and communicating with supervisors, staff, collateral contacts, agencies, and other teams. The position requires compassionate, ethical, respectful care for patients and families, accurate and timely electronic health record documentation, and compliance with clinical, privacy, and documentation standards.

This is an on-call position. The posting lists pay of $24–$25 per hour, with an overnight pay premium available. Benefits for full-time employees include healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, an Employee Assistance Program, and flexible hours. Paid training is provided.

Requirements

• Bachelor’s degree in a mental or behavioral health-related field.
• Background check clearance.
• Successful completion of IM-CATS training and credentialing exam.
• At least one year of experience in the mental health or behavioral health field.
• Experience providing and coordinating a wide scope of services, with an emphasis on continuity of care.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Ability to communicate clearly and comprehensibly, verbally and in writing.
• Strong organization, presentation, and computer skills, including experience with Microsoft Office (Outlook, Teams, Word, Excel, and PowerPoint) and related software.

Nice To Haves

• Master’s degree in a mental or behavioral health-related field.
• Licensure in a mental or behavioral health field (LSW/LCSW, LPC/LCPC, or CADC).
• Experience working in an emergency department setting.
• Experience working with Medicaid/Medicare and other insurance plans.
• Familiarity and experience with electronic health record systems.

Responsibilities

• Conduct comprehensive clinical assessments to determine appropriate interventions and discharge plans, prioritizing patient safety and well-being.
• Maintain familiarity with local resources to serve patients’ diverse needs.
• Comply with privacy standards and clinical guidelines, and maintain accurate documentation.
• Adhere to ethical standards of practice and treatment.
• Complete electronic health record documentation accurately and in a timely manner.
• Communicate effectively in a multidisciplinary setting with supervisors, staff, collateral contacts, agencies, and other involved teams to support patient well-being and safety.
• Provide comprehensive and compassionate care to patients and families.
• Act professionally and with integrity, treating clients, families, colleagues, and collaborative organizations and individuals with dignity, respect, honesty, and fairness.

Benefits

• On-demand flexible access to earned wages through the Dayforce Wallet app.
• Competitive salary based on relevant education, experience, and licensure; $24–$25 per hour.
• Opportunity for advancement.
• Overnight pay premium available.
• For full-time employees: healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, an Employee Assistance Program, and flexible hours.
• Paid training.

What This Job Offers

• Career Level: Entry Level