Crisis Co-Responder Therapist (4752)

ncgCARE•Bryson City, NC

About The Position

Appalachian Community Services provides mental health, behavioral health, substance use, and developmental disability services across seven western counties of North Carolina. The Crisis Co-Responder Therapist partners with law enforcement to respond to behavioral health crises in the community, offering immediate clinical support, de-escalation, on-scene assessment, and connections to community-based services. Depending on the situation, the therapist may respond alongside law enforcement or arrive after the scene has been secured. This role is part of a specialized team working to reduce emergency department visits, arrests, and repeat law enforcement calls through immediate clinical intervention and short-term follow-up care. The therapist assesses concerns such as suicide risk, substance use, psychosis, and social determinants of health; coordinates treatment and community supports; and documents services and care coordination.

Requirements

Master's degree in a behavioral health field, such as Social Work, Counseling, Psychology, or Marriage and Family Therapy.
At least Associate-level licensure in North Carolina, such as LCSW-A, LCMHC-A, LMFTA, or equivalent.
At least two years of experience in behavioral health.

Nice To Haves

Experience in crisis response, community-based services, or law enforcement partnerships.

Responsibilities

Respond to behavioral health crisis calls in partnership with law enforcement and provide on-scene clinical support once the scene is safe.
Complete comprehensive crisis assessments of mental health concerns, suicide risk, substance use, safety risks, and immediate service needs.
Help de-escalate crisis situations.
Develop and coordinate care plans, connecting individuals with behavioral health treatment, housing, and community resources.
Provide short-term follow-up and care coordination to reduce repeat crises, emergency department visits, and law enforcement involvement.
Document services provided, maintain accurate records, and collaborate with community partners to support ongoing care.

Benefits

Medical plan coverage through Anthem, including access through the Sydney app to licensed doctors, therapists, and psychiatrists 24/7.
Health Savings Account (HSA) or Flexible Spending Account (FSA).
Two dental plan options through Delta Dental.
Vision plan through EyeMed.
Optional Dependent Care Flexible Spending Account for childcare expenses.
Generous paid time off.
401(k) or Roth IRA retirement programs administered by Empower.
Financial planning and education services at no cost.
Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability coverage.
Educational assistance, subject to position, hire date, and years of service.
Licensure Residency Program for full-time clinical staff.
Advancement and career development opportunities.
Schedule flexibility and support to maintain a steady caseload.