BH Co-Responder / Crisis Responder / Qualified Professional

RHA Health Services • Asheville, NC

4d

About The Position

RHA Health Services is hiring a Qualified Professional or licensed individual to serve as a Crisis Counselor and Case Manager with the Asheville City REST team in a co-responder program. The role embeds a mental health professional with the REST team to co-respond to behavioral health calls and support de-escalation, assessment, and connection to resources. Candidates must meet Qualified Professional requirements and have at least one year of crisis response experience. Pay varies based on degree and licensure. The schedule is to be determined and may include evenings, weekends, and holidays.

The position supports individuals with mental health and/or substance use issues in home, school, workplace, and community settings. Services focus on independent living, recovery, symptom reduction, coping skills, and quality of life in the community. The role also provides supportive counseling, skill building, case management, and coordination with individuals, families, guardians, agencies, and other clinical staff.

Pre-employment screening includes criminal background checks, registry checks, drug testing, education verification, and other credentialing based on position requirements. Employment history or references may be required. For positions requiring transportation of individuals, proof of a driver's license, insurance, and vehicle may be required.

Requirements

• Meet the requirements of a Qualified Professional.
• Have at least one year of crisis response experience.
• Meet one of the following education and experience combinations: a bachelor's degree in a human services field and at least two years of full-time experience with the population served; a bachelor's degree outside a human services field and at least four years of full-time experience with the population served; or a master's degree or higher and at least one year of full-time experience with the population served.
• Hold a license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession.
• Complete pre-employment criminal background and registry checks, drug testing, education verification, and any other credentialing required for the position.
• Provide proof of employment history or references if required.
• For positions requiring transportation of individuals, provide proof of driver's license, driver's insurance, and vehicle if required.

Responsibilities

• Provide support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.
• Assist individuals with living independently through strength-based interventions focused on recovery, symptom reduction, coping skills, and quality of life.
• Facilitate relationships and serve as a link between individuals served, the company, families, guardians, local agencies, and the community.
• Minimize the effects of psychiatric symptoms or substance dependence that interfere with daily living and personal development, including through supportive counseling.
• Support clients in developing daily and community living, socialization, adaptation, behavior management, and anger management skills.
• Perform case management functions, including linking and arranging services and referrals.
• Work with clinical and professional staff to maintain communication, provide feedback, standardize procedures, and expedite service implementation.
• Co-respond to behavioral health calls and assist with de-escalation, assessment, and linkage to resources.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time