Full Time Crisis Advocate

Children's Home Society of South Dakota•Sioux Falls, SD

About The Position

Children’s Home Society of South Dakota is seeking a Crisis Advocate to provide crisis intervention services to individuals and support shelter activities. The organization emphasizes compassionate, trauma-informed care and a commitment to equity and inclusion. The position follows a two-week schedule of four 10-hour shifts per week: Week 1 is Tuesday, Wednesday, Thursday, and Saturday from 2 p.m. to midnight; Week 2 is Sunday, Monday, Thursday, and Friday from 2 p.m. to midnight. Compensation is $20 per hour, depending on experience, plus up to a $2-per-hour shift differential.

Requirements

  • High school diploma or GED.
  • Ability to handle highly sensitive and confidential information.
  • Effective communication skills.
  • Organization and strong attention to detail.
  • Ability to interact professionally and kindly with clients and the public.
  • Awareness of and respect for the diverse cultural backgrounds of employees and clients.
  • Valid driver's license (listed as referred in the posting).

Nice To Haves

  • Bachelor’s degree in Social Work, Education, or Human Services.
  • Three years of experience in human services (preferred).
  • A team-oriented approach that promotes a positive work environment.
  • Alignment with the organization’s mission, vision, and values.

Responsibilities

  • Respond to crisis telephone calls and provide in-person crisis counseling.
  • Conduct shelter intakes and departures and respond to shelter clients’ needs.
  • Assist in making CPS reports.
  • Complete client follow-up calls.
  • Transport clients as necessary.
  • Assist with case management duties as assigned.
  • Make appropriate referrals and coordinate services with other service providers.
  • Provide court advocacy as assigned.
  • Complete required forms and documentation.
  • Complete required annual training, maintain certifications and proficiencies, and attend assigned meetings.
  • Coordinate and facilitate shelter and non-shelter programs as assigned.
  • Help keep the shelter clean and orderly.
  • Care for and supervise children staying in the shelter as assigned.
  • Assist with training staff, interns, and volunteers.
  • Ensure safety standards and infection-control policies are followed.

Benefits

  • Two health insurance options: Traditional Plan and High Deductible Health Plan with HSA.
  • Vision insurance.
  • Dental insurance.
  • Employer-paid group life insurance and accidental death and dismemberment coverage.
  • Short- and long-term disability coverage.
  • Additional voluntary life and critical illness plans.
  • Up to $200 per month in tuition reimbursement or student loan repayment for qualifying employees.
  • Yearly merit-based raises.
  • Paid time off, including 40 hours upfront.
  • 10 paid holidays.
  • 8 hours of paid Day of Service for community volunteering.
  • Retirement plan with a 3% employer contribution each pay period after entry into the plan and up to an additional 5% profit sharing; employees are 100% vested after four years of credited service.
  • Referral bonuses up to $1,000.
  • Four-day work week.
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