Resident/Crisis Response Advocate

YWCA York•York Township, PA

2d•Onsite

About The Position

The Resident/Crisis Response Advocate is responsible for operating YWCA York’s Emergency Shelter while on duty and providing support and options to residents and clients in a trauma-informed manner. The role requires dedication to the mission of YWCA York. The position works weekend shifts from 7:00 AM to 7:00 PM or 7:00 PM to 7:00 AM every Saturday and Sunday, ending at 7:00 AM Monday, with every third weekend off. Holiday work is required. Starting salary is $16.00 per hour.

Requirements

High school diploma or equivalency certificate.
Complete PCAR/PCCD/PCADV advocate training within 90 days of employment.
Skill in providing services to victims of domestic violence in crisis.
Strong decision-making ability.
Ability to supervise and work cooperatively with other staff members.
Ability to lift, push, and/or pull up to 25 pounds.
May be required to drive in inclement weather.
Frequent sitting, standing, walking, and typing.
Must be able to work holidays.

Responsibilities

Ensure the security of the building and its contents and the well-being of occupants while on duty.
Conduct monthly scheduled fire evacuation drills and orient new residents to evacuation procedures.
Conduct intakes, answer the hotline, and provide hospital accompaniments as needed.
Provide support services, information, and referrals.
Oversee shelter clients and enforce YWCA York Emergency Shelter rules and regulations.
Participate in case reviews at every shift change, house meetings, staff meetings, and direct service meetings.
Work with the Director of Residential Services, Residential Coordinator/Case Manager, and/or Residential Coordinator on menu planning, food shopping when necessary, and maintaining an inventory of food and household supplies.
Keep the shelter and bedrooms clean and ready for clients.
Manage laundry and prepare bundles, care bags, and laundry bags.
Keep the kitchen and bathroom stocked; keep storerooms neat and clean and put donations away.
Maintain the confidentiality of agency client materials and files.
Perform other duties as required or assigned.