Full Time Crisis Advocate

Children's Home Society of South Dakota•Sioux Falls, SD

2d•$20 - $22

About The Position

Children’s Home Society of South Dakota is seeking a Crisis Advocate to provide crisis intervention services and support shelter activities. The role includes responding to crisis calls and in-person counseling, assisting with shelter intakes and departures, and supporting shelter clients. The position follows a rotating two-week schedule with four 10-hour shifts each week. The organization describes its approach as compassionate and trauma-informed and emphasizes equity and inclusion.

Requirements

High school diploma or GED required.
Ability to handle highly sensitive, confidential information.
Effective communication skills.
Ability to stay organized and pay strong attention to detail.
Ability to interact professionally and kindly with clients and the public.
Awareness of and respect for the diverse cultural backgrounds of employees and clients.
Valid driver’s license (listed as referred in the posting).

Nice To Haves

Bachelor’s degree in Social Work, Education, or Human Services preferred.
Three years of experience in human services preferred.

Responsibilities

Respond to crisis telephone calls, in-person crisis counseling sessions, and shelter intakes and departures.
Respond to the needs of shelter clients.
Assist in making CPS reports.
Complete client follow-up callbacks.
Transport clients as necessary.
Assist with case management duties as assigned.
Make appropriate referrals and coordinate services with other service providers.
Provide court advocacy as assigned.
Complete necessary forms and documentation.
Complete required annual training and maintain required certifications and proficiencies.
Attend assigned meetings.
Coordinate and facilitate shelter and non-shelter programs as assigned.
Assist in keeping the shelter clean and orderly.
Care for and supervise children staying in the shelter as assigned.
Assist with training needs of staff, interns, and volunteers.
Ensure safety standards and infection control policies are followed.

Benefits

Four-day work week.
Two health insurance options: Traditional Plan and High Deductible Health Plan with HSA.
Vision and dental insurance.
Employer-paid group life insurance and Accidental Death & Dismemberment coverage.
Short-term and long-term disability coverage.
Additional voluntary life and critical illness plans.
Up to $200 per month in tuition reimbursement or student loan repayment for qualifying employees.
Yearly merit-based raises.
Paid time off, including 40 hours upfront, 10 paid holidays, and 8 hours of paid Day of Service for community volunteering.
Retirement plan with a 3% employer contribution each pay period and up to an additional 5% profit sharing after entry into the plan; employees are 100% vested after four years of credited service.
Referral bonuses of up to $1,000.