Criminal Justice Technician 2 (PCN 047190)

State of Alaska•Anchorage, AK

3d•Hybrid

About The Position

The Department of Revenue, Criminal Investigations Unit is hiring for a Criminal Justice Technician 2 in Anchorage. This position serves as the primary intake point for fraud tips, evaluating and screening complaints, logging cases, and determining whether investigative action is warranted. It provides investigative support through research, analysis, and coordination of information requests from the public, law enforcement, and other agencies. Administrative support includes APSIN/NCIC terminal security oversight, website updates, background checks, budgeting assistance, and notary services. The role also compiles and reports case inventory, prosecution referrals, and time management information to CIU leadership and divisions for operational and budgeting needs. Additionally, it manages evidence and state property by certifying as an Evidence Room Custodian, maintaining inventory accuracy, supporting audits, and processing property documentation. The Department of Revenue’s mission is to collect and invest funds for public purposes and the Criminal Investigations Unit supports this mission by enforcing laws and regulations through investigation, public education, and use of legal process. The unit maintains the highest ethical and performance standards while fostering a culture that values integrity, professionalism, and adaptability.

Requirements

Competency in Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Competency in Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Competency in Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Competency in Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Competency in Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Competency in Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Equivalent to those typically gained by: Any combination of education and/or paraprofessional or professional experience or service in criminal justice, juvenile justice, probation, parole, public safety, law enforcement, corrections, court, legal services, law office, social services, social sciences, or public assistance programs or functions.
Must possess a security clearance issued by the Department of Public Safety (DPS) to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

Nice To Haves

Established working knowledge of Alaska statutes, administrative codes, federal regulations, and CIU policies.
Proficiency with APSIN, NCIC, and ARMS.
Strong judgment, confidentiality, and analytical skills.

Responsibilities

Serve as the primary intake point for fraud tips, evaluating and screening complaints, logging cases, and determining whether investigative action is warranted.
Provide investigative support through research, analysis, and coordination of information requests from the public, law enforcement, and other agencies.
Deliver administrative support including APSIN/NCIC terminal security oversight, website updates, background checks, budgeting assistance, and notary services.
Compile and report case inventory, prosecution referrals, and time management information to CIU leadership and divisions for operational and budgeting needs.
Manage evidence and state property by certifying as an Evidence Room Custodian, maintaining inventory accuracy, supporting audits, and processing property documentation.