Supervisor Crew Scheduling
About The Position
The Crew Scheduling Supervisor oversees the daily Crew Scheduling operation, including crew schedulers and travel coordinators. The role is responsible for the safety and legality of flight crew schedules in accordance with 14 CFR Part 117, CFR Part 121, Federal Aviation Regulations, and contractual agreements. The supervisor works with operational personnel to keep them informed about crew rest issues, scheduling conflicts, and legality concerns. The position operates in a professional office environment and routinely uses standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- High school diploma, GED, or equivalent.
- Previous Crew Scheduling experience.
- Experience with AIMS airline software.
- Working knowledge of crew scheduling policies and procedures.
- Knowledge of crew member collective bargaining agreements and work rules.
- Knowledge of Federal Aviation Regulations (FAR).
- Ability to identify and resolve crew legality and scheduling conflicts.
- Ability to multitask and perform under irregular operating conditions.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office.
Nice To Haves
- Associate degree or bachelor’s degree in a related field.
- Previous Crew Scheduling experience.
- Previous supervisory experience.
Responsibilities
- Ensure crew scheduling personnel perform their duties while on duty.
- Assist the Manager Crew Scheduling in evaluating crew scheduling personnel performance.
- Review open time and segment reports and legality reports, and work with schedulers to formulate plans when flight operations are affected.
- Coordinate adjustments to crew activity with SOC and make changes in accordance with applicable CFRs, company policies, and procedures.
- Brief SOC on reserve status, including available reserves and open flights or trips.
- Oversee travel coordination and payroll preparation.
- Participate in crew scheduling personnel training.
- Participate in the daily operations meeting.
- Answer and handle calls from crew members through the main phone line.
- Provide crew scheduling information to crew members daily.
- Handle confidential and time-sensitive material.
- Perform other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
