Supervisor Crew Scheduling

Sun Country Airlines 2021•Minneapolis, MN

13h

About The Position

The Crew Scheduling Supervisor oversees daily Crew Scheduling operations, including crew schedulers and travel coordinators. The role is responsible for ensuring flight crew schedules comply with safety and legality requirements under 14 CFR Part 117, CFR Part 121, Federal Aviation Regulations, and contractual agreements. The supervisor works with operational personnel to communicate crew-rest issues, scheduling conflicts, and legality concerns. The position oversees scheduling activities, reserve status, travel coordination, and payroll preparation; supports personnel performance evaluation and training; and coordinates with the System Operations Control (SOC) team when flight operations are affected. This role handles crew-member calls and provides scheduling information. It also involves confidential and time-sensitive material. Other duties may be assigned by management.

Requirements

High school diploma, GED, or equivalent.
Previous Crew Scheduling experience.
Experience with AIMS airline software.
Working knowledge of crew scheduling policies and procedures.
Knowledge of crew member collective bargaining agreements and work rules.
Knowledge of Federal Aviation Regulations (FAR).
Ability to identify and resolve crew legality and scheduling conflicts.
Ability to multitask and perform under irregular operating conditions.
Excellent customer service skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office.

Nice To Haves

Associate's degree or bachelor's degree in a related field.
Previous supervisory experience.

Responsibilities

Ensure crew scheduling personnel perform their duties while on duty.
Assist the Manager Crew Scheduling in evaluating crew scheduling personnel performance.
Review open time and segment reports, as well as legality reports.
Work with schedulers to formulate plans when flight operations are affected.
Coordinate adjustments to crew activity with SOC.
Make necessary scheduling changes in accordance with applicable CFRs, company policies, and procedures.
Brief SOC on reserve status, including available reserves and open flights or trips.
Oversee travel coordination and payroll preparation.
Participate in crew scheduling personnel training.
Participate in the daily operations meeting.
Answer and handle calls from crew members through the main phone line.
Provide crew scheduling information to crew members daily.
Handle confidential and time-sensitive material.
Perform other duties assigned by management.