Crew Member - FOH - Cantina & Tacos - Riverwind Casino

Traditions Hospitality Group•Norman, OK

1d•$10 - $10•Onsite

About The Position

The Front of House Crew Member (FOH) for Traditions Hospitality Group provides excellent customer service and helps ensure a positive dining experience for guests at Cantina and Tacos in Norman, Oklahoma. The role involves welcoming guests, taking and processing orders, assisting with food preparation, maintaining the dining area, coordinating with kitchen staff, and responding professionally to guest feedback. Crew members uphold food safety and sanitation standards and contribute to a positive team environment. This part-time position offers training, mentorship, and opportunities for professional growth. The work takes place in a fast-paced dining environment with frequent interaction with guests and team members and moderate to high noise levels. The position requires standing and walking for extended periods and lifting and carrying trays of food and beverages. Flexibility to work nights, weekends, and holidays is required.

Requirements

Must be at least 21 years old.
Must be able to pass a background check.
Must be able to obtain a Gaming badge, if applicable.
Must be able to obtain an Oklahoma Liquor License (ABLE).
Must be flexible to work nights, weekends, and holidays.
Strong interpersonal and communication skills.
Ability to work efficiently in a fast-paced environment.
Positive attitude and willingness to learn.

Nice To Haves

Previous experience in a customer service or food service role is preferred but not required.

Responsibilities

Greet guests warmly and provide excellent customer service throughout their dining experience.
Take orders accurately and efficiently using the POS system.
Handle cash transactions and ensure payment accuracy.
Assist with food preparation, including assembling orders and packaging takeout items.
Maintain a clean and organized dining area by wiping tables, sweeping floors, and restocking supplies.
Communicate with kitchen staff to support timely and accurate order fulfillment.
Handle guest inquiries, complaints, and feedback professionally and promptly.
Uphold food safety and sanitation standards.
Collaborate with team members to create a positive and cohesive work environment.