Crew Member - PT
About The Position
The Restaurant Crew Member helps ensure a positive dining experience for guests by performing tasks involving food preparation, customer service, and maintaining a clean and organized restaurant. Crew Members greet guests, take and process orders, prepare and serve food and beverages, and help maintain food quality and presentation. They follow food safety and handling practices, keep work areas clean and sanitized, restock supplies, handle transactions, and collaborate with other crew members to support smooth restaurant operations. They respond professionally to customer questions and concerns and follow company policies, procedures, and restaurant standards. Duties may vary by restaurant and its operations.
Requirements
- Strong customer service skills and the ability to interact professionally with diverse customers.
- Excellent verbal communication skills to communicate effectively with guests and crew members.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work different shifts, including evenings, weekends, and holidays.
- Basic math skills for handling transactions and making change.
- Ability to work as part of a team and contribute to a positive, collaborative work environment.
- Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
- Willingness to learn and follow instructions from supervisors and managers.
- Ability to meet the physical demands of the role, including standing, walking, sitting, talking, hearing, using hands to prepare orders or display product inventory, and lifting up to 30 lbs.
Nice To Haves
- Prior experience in the food service industry is preferred but not required.
- Knowledge of food safety and sanitation practices is a plus.
- Ability to occasionally use material handling equipment and a mop/bucket system to maintain floors.
Responsibilities
- Greet and welcome guests in a friendly and professional manner and provide excellent customer service.
- Take and process customer orders accurately and efficiently.
- Prepare and serve food and beverages according to established recipes and portion sizes.
- Ensure food quality and presentation meet standards.
- Assist with food preparation, including chopping vegetables, assembling ingredients, and cooking menu items.
- Clean and sanitize work areas, food preparation surfaces, utensils, and equipment.
- Follow food safety and handling procedures to prevent cross-contamination and ensure food safety.
- Restock food items, supplies, and condiments as needed.
- Handle cash and electronic transactions accurately and responsibly according to cash handling procedures.
- Collaborate with crew members, kitchen staff, and servers to support smooth restaurant operations.
- Respond politely and professionally to customer inquiries, concerns, and complaints, escalating issues when necessary.
- Uphold cleanliness, hygiene, and safety standards and adhere to company policies, procedures, and guidelines.
Benefits
- Medical, dental, vision, life, and disability benefits.
- 401(k) with employer match.
- Paid time off in the first year.
- Paid gym membership.
- Flexible schedules to attend family events.
- Everyday Pay if needed.
- Professional training.
- Advancement opportunities.
- Leadership training.
- Family-first and team-first work environment.
- Competitive total compensation plans.
- Monthly team-building exercises.
- Remote work in select roles.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
