Crew Leader (Manheim)

Cox Communications • Grove City, OH

1d • Onsite

About The Position

The Crew Leader supports lot operations by orienting and instructing new drivers, helping direct crew work, coordinating employee schedules and assignments, and managing vans used to transport employees and vehicles. The role tracks vehicle stock numbers and lot locations, coordinates with supervisors to maintain vehicle flow, and ensures employees and vehicles are transported to appropriate destinations on schedule.

The Crew Leader also performs routine van maintenance and checks, supports safety activities, reinforces company policies and standards of conduct, and helps monitor staffing, work volumes, performance metrics, and customer service. This position is based at a specified Cox location with no remote-work option. The schedule is Monday through Friday, 11 a.m. to 7 p.m.; overtime may be required as business needs dictate. The role involves frequent exposure to outdoor weather conditions.

Requirements

• High School Diploma/GED and 3 years of experience in a related field; alternatively, a different combination may qualify, such as a degree or certification beyond a high school diploma/GED in a related discipline, or 5 years of experience in a related discipline.
• Valid driver’s license and safe driving ability.
• Must clear a pre-employment drug test.
• Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Responsibilities

• Orient and instruct new drivers about their duties and assist the supervisor in assigning and directing employee work.
• Communicate with a supervisor or manager to support proper vehicle flow and maintain a log of vehicle stock numbers and lot locations.
• Communicate schedules and assignments to crew members.
• Manage vans and transport drivers and employees to assigned locations.
• Ensure timely pick-up and drop-off of employees and vehicles according to schedule.
• Shuttle employees between auxiliary parking lots and provide transportation for employees parking inventoried vehicles at remote sites on sale days.
• Transport employees and Auction personnel to and from the Auction, parking lots, dealerships, customer locations or businesses, and other locations.
• Perform daily maintenance and routine checks of the van, including cleaning and servicing it with fuel, lubricants, and accessories.
• Follow safety and health procedures, model safe behaviors, and cooperate with the Market Safety Manager in support of Safety Excellence activities.
• Work with the manager to review work volumes, plan and monitor staffing levels, and support efficiency, work quality, and customer service.
• Review departmental performance against key performance indicators and metrics and develop and execute improvement strategies.
• Lead by example, champion Cox/Manheim values, and ensure employees are treated with respect.
• Enforce company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by management.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteer time, military leave, and parental leave.
• Benefits may include medical, dental, and vision insurance; 401(k); sick leave; parental leave; flexible vacation/wellness days; and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED