Crew and Shift Leader

The Chestnut Land Company • Alpharetta, GA

1d • Onsite

About The Position

Chestnut Land Company is hiring Crew Members and Shift Leaders for its Auntie Anne’s North Point Mall location. Crew Members work with the team to provide a high-quality guest experience by preparing and serving freshly baked pretzels and specialty beverages in a fast, fun, and friendly environment. Shift Leaders direct daily restaurant operations when the General Manager and Assistant Manager are absent, leading by example to uphold food quality, guest service, cleanliness, and workplace safety standards. Crew Member pay is $10.00–$11.00 per hour plus tips, which average an additional $2–$3 per hour. Shift Leader pay is $14.00 per hour plus tips, which average an additional $2–$3 per hour. Crew Members must be at least 16 years old, and Shift Leaders must be at least 18 years old.

Requirements

• Crew Members must be 16 years of age or older.
• Shift Leaders must be 18 years of age or older.

Responsibilities

• Prepare, bake, and serve fresh pretzels and specialty beverage products.
• Greet customers warmly and take orders with speed, accuracy, and enthusiasm.
• Maintain a clean, sanitized, and welcoming storefront and kitchen area.
• Oversee team performance, monitor employee breaks, and manage shift scheduling and overtime.
• Assist in training, coaching, and welcoming new crew members.
• Ensure product quality and excellent customer service remain consistent throughout the day.
• Handle basic shift reporting and cash-drawer management.

Benefits

• Employee discount
• Paid training
• Potential eligibility for health, dental, vision, and life insurance, and a 401(k)
• Career advancement pathways
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed