Crew Leader

AMC Theatres•Westbury, NY

5d•$18 - $19

About The Position

As an AMC Crew Leader, you guide the team through daily theatre operations, model company values, and support a guest-first culture. You help create a welcoming and inclusive environment where guests and crew feel valued and respected. The role includes supporting crew assignments and performance, assisting guests, maintaining cleanliness and safety, and helping with cash, inventory, ticketing, marketing, maintenance, and other theatre operations. Projection duties may be assigned to eligible team members who meet the minimum age requirement. AMC provides required training and certifications.

Requirements

Must be at least 16 years of age.
No prior experience is necessary.
Available to work evenings, weekends, and occasional holidays.
Reliable and punctual.
Willing to complete required training and certifications provided by AMC.
Friendly and outgoing, with a passion for working with people.
Able to work in a fast-paced environment.
Interest in movies and passion for creating a great guest experience.
Strong guest service, communication, leadership, and teamwork skills.
Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.
Able to perform duties with or without reasonable accommodation, including frequent standing, walking, lifting, twisting, and bending.
Able to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor.

Responsibilities

Guide and support crew members by assigning roles and breaks and reinforcing wardrobe standards.
Promote AMC Stubs memberships and products.
Ensure safety, cleanliness, and operational protocols are followed.
Assist guests with questions, concerns, refunds, and pass distribution while providing a friendly, quick, and clean experience.
Complete follow-up on opening, closing, and cleanup assignments.
Monitor line checks and hot food and back-bar assembly; ensure areas are stocked and clean.
Follow instructions for safe use of chemicals and cleaning materials.
Assist with cash management, including distributing banks, processing change requests, supporting timely cash drops, and restocking kiosks.
Assist with inventory processes, including organizing the stock room, distributing stock to displays, and securing inventory during closing.
Support ticketing, marketing updates, maintenance needs, crew functions, and, when eligible, projection operations.
Help create an inclusive environment where everyone feels welcomed, valued, and respected.
Follow AMC Wardrobe 101 Standards and applicable local requirements.
Maintain a professional and positive demeanor and uphold company policies and procedures.