Credit Operations Manager

Mashura LLC•Scottsdale, CA

11d

About The Position

Mashura LLC is hiring a Credit Operations Manager for its Revenue Operations department. The role owns the credit approval process for financed customer deals, from submission through final approval, helping keep deals moving and ensuring approvals translate into revenue. The position reports to the VP of Revenue Operations and works closely with Sales, Finance, customers, and external financing partners. The successful candidate will manage credit submissions and documentation, track active applications, maintain accurate deal information and approval statuses in Salesforce, and build effective relationships with financing partners. The role also includes reviewing documents processed by internal AI-powered automation tools and identifying ways to improve workflows and reduce turnaround times. The listed preferred locations are Scottsdale, Arizona, or Orange County, California. Mashura LLC describes itself as an inventory-intelligence company serving healthcare organizations, including dental, veterinary, laboratory, and academic facilities. It offers software and hardware platforms including CUBEX and ZIMBIS. The company emphasizes initiative, accountability, continuous improvement, and using automation to reduce routine administrative work. Mashura LLC states that it is an equal opportunity employer and prohibits discrimination and harassment in employment decisions. It also provides reasonable accommodation for qualified individuals with disabilities and for religious practices in accordance with applicable law.

Requirements

At least 5 years of experience in credit operations, lending, equipment finance or leasing, program management, or sales/order operations.
Experience reviewing, organizing, and managing financial documentation, including credit applications, bank statements, and financial statements.
Experience using Salesforce or another CRM, with strong attention to data accuracy.
Ability to manage multiple active deals, competing priorities, and follow-up deadlines.
Strong written and verbal communication skills, including communication with customers, internal stakeholders, and external partners.
Strong organizational skills, attention to detail, and consistent follow-through.
Ability to handle confidential financial information with discretion.

Nice To Haves

Experience working directly with equipment financing or leasing companies.
Background in healthcare, veterinary, or dental equipment sales or operations.
Experience creating Salesforce reports and dashboards.
Experience using AI-powered tools to automate or streamline administrative workflows.
Demonstrated success improving, documenting, or optimizing existing business processes.

Responsibilities

Manage the end-to-end credit approval process for financed customer deals, from initial submission through final approval.
Prepare, review, and submit complete credit packages to external financing partners.
Coordinate with customers, Sales, and financing partners to obtain missing documentation and resolve outstanding requirements.
Track and follow up on multiple active credit applications to minimize delays.
Maintain accurate, up-to-date deal information and credit approval statuses in Salesforce.
Build and maintain relationships with financing partners to facilitate efficient deal approvals.
Partner with Revenue Operations, Sales, and Finance to resolve credit-related issues and facilitate timely approvals.
Review and validate documents processed by internal AI-powered automation tools.
Identify opportunities to streamline workflows, reduce turnaround times, and improve credit approval processes.