Credit Coordinator
About The Position
The Credit Coordinator works in Milwaukee, Wisconsin, as part of the Global Business Services, Non-Alc team. The role supports credit and collections by assisting with customer credit reviews, monitoring payment activity, performing account analysis, and supporting collection efforts. It helps protect company cash flow and working capital by maintaining customer accounts, identifying payment risks early, and executing collection activities effectively. The position reports to the Team Lead – Non-Alc and works closely with the Senior Credit Analyst, Commercial, Sales, Customer Service, Treasury, and Accounts Receivable teams to balance customer service with prudent credit risk management.
Requirements
- Bachelor’s degree in finance or accounting, or equivalent experience of 4 or more years.
- At least 1 year of experience within shared services, OTC, or credit management for CPG.
- Exposure to credit risk analysis and portfolio management.
- Understanding of credit and collection processes.
- Ability to interpret customer account information and identify potential risks.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently while collaborating effectively across functions.
- Ability to complete complex projects quickly and adeptly with an understanding of business priorities.
- Ability to build relationships and collaborate to achieve desired outcomes.
- Accountability for results, acting with integrity and honoring commitments.
- Thirst for learning and a commitment to helping others grow.
- Exhibit the company’s core values.
Nice To Haves
- Experience with SAP or similar ERP systems.
Responsibilities
- Monitor assigned customer accounts, review aging reports, and identify delinquent balances requiring follow-up.
- Support collection activities by contacting customers about overdue invoices, payment discrepancies, and account reconciliation issues.
- Analyze customer financial information, credit reports (D&B), payment histories, and other risk measures to support credit recommendations.
- Maintain accurate credit files, documentation, customer records, and account notes in accordance with company policies and procedures.
- Support credit limit reviews and customer account setup requests, including DSD, DTR, and Broadliners, and support collections according to company policies and guidelines.
- Investigate and resolve customer payment disputes and billing issues by coordinating with internal stakeholders.
- Participate in process improvement initiatives, reporting activities, and ad hoc analysis as assigned.
Benefits
- Flexible work programs that support work-life balance, including a hybrid work model with 4 days in the office.
- Competitive base salary and incentive plans.
- Parental leave.
- Health, dental, and vision coverage.
- Retirement plan options with employer match.
- Generous paid time off plans, including holidays, vacation days, and sick days.
- Wellness Program and Employee Assistance Program (EAP).
- On-site pub, brand clothing and swag, events, and free beer and beverages.
- Business Resource Groups offering volunteer opportunities, leadership experience, and networking.
- First Choice Learning opportunities and career development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
