Credit Risk Coordinator

Bank OZK•Dallas, TX

About The Position

The Credit Risk Coordinator provides operational and administrative support to Bank OZK’s Credit Risk Review (CRR) team. The role coordinates workflows, organizes documentation, and supports timely completion of review activities outlined in the CRR review plan. It helps manage the review pipeline, tracks issues and follow-ups, compiles metrics, maintains dashboards, and supports reporting and resource planning. The coordinator also assists reviewers with collecting credit and loan documentation, supports meetings and communications, coordinates with a third-party vendor, enters valuation requests in RIMS, monitors appraisal vendor status, and archives vendor compliance documentation. The role may also involve special projects and other assigned responsibilities.

Requirements

High school diploma or equivalent.
At least six months of administrative support experience in financial services, loan operations, credit administration, or risk management.
Experience with CMS or RIMS.
Knowledge of credit risk management systems and platforms such as MyLR and RIMS.
High attention to detail.
Effective verbal and written communication skills.
Initiative in accomplishing work objectives.
Flexibility and effectiveness in a continually changing environment.
Effective organization, critical thinking, analytical, and problem-solving skills.
Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
Ability to work without close supervision and effectively in a team environment.
Effective customer service skills and ability to maintain confidentiality.
Ability to work extended hours.
Effective time-management skills and attention to detail.
Ability to proactively recognize potential problems and respond accordingly, and to identify and resolve problems in a timely manner.
Proficiency in computer applications, including Microsoft Office (Outlook, Word, Excel, PowerPoint, and Visio), Nitro PDF Pro, and other applications.
Ability to operate customary equipment and technology used in a business environment, with or without accommodation.

Responsibilities

Assist in managing and maintaining the CRR review pipeline so reviews progress efficiently and on schedule.
Send reminders and communications about due dates, missing items, and review timelines.
Track open issues, exceptions, and required follow-ups from reviewers and the line of business.
Compile data for metrics including review coverage, findings, accuracy scores, override frequencies, and issue tracking.
Maintain dashboards for monitoring review progress, coverage goals, and review results.
Support preparation of quarterly and annual reports for CRR, CRMC, and Board committees.
Coordinate periodic updates to CRR policies, procedures, templates, and SharePoint/Teams sites.
Support staffing and resource planning by tracking reviewer workloads and upcoming review calendars.
Collect credit files, loan documents, financial statements, collateral reports, appraisals, and other supporting data for reviewers before kickoff.
Prepare meeting agendas, take minutes, and distribute follow-up action items.
Coordinate with the third-party vendor on system issues, access needs, monthly data-tape confirmations, and other requests.
Enter CRR valuation requests accurately and in a timely manner in RIMS.
Monitor and coordinate appraisal vendor status.
Collect and archive vendor compliance documentation.
Track, communicate, and escalate process risks and issues.
Generate MyLR reports.
Complete special projects and perform other responsibilities as assigned.