Credit Risk Analysis

ISCO Industries, Inc.•Louisville, KY

About The Position

The Credit Risk Analyst evaluates, monitors, and manages customer credit risk to minimize financial exposure while supporting sales growth and timely order fulfillment. The role balances risk management with business objectives by applying established credit policies and credit insurance requirements while fostering positive customer relationships. The analyst conducts credit research, evaluates customer creditworthiness, establishes and maintains credit limits, coordinates with the credit insurance provider, and documents credit decisions and account updates. The role also monitors credit holds, supports timely order releases, verifies contractor project information to help preserve lien and bond rights, and works with internal teams and customers to resolve credit-related concerns. The position reports to the AR Manager for assigned duties and communicates potential uninsured or underinsured exposure to that manager. Travel is not required.

Requirements

Two-year college degree or equivalent work experience.
Strong verbal and written communication skills.
Ability to handle sensitive customer interactions professionally.
Working knowledge of basic accounting principles.
Ability to remain focused and on task in a fast-paced environment.
Problem-solving and analytical abilities.
Effective time management and adaptability to changing priorities.

Nice To Haves

Experience with financial software systems such as IFS, Nuvo, and Billtrust.
Intermediate vendor management skills.
Advanced troubleshooting skills.
Advanced teamwork skills.
Intermediate organizational skills.
Intermediate proficiency with MS Office software.
Advanced effective communication skills.
Advanced computer skills.
Preferred behaviors include being innovative, a team player, enthusiastic, detail-oriented, and adaptable.
Preferred motivations include work-life balance, self-starting, goal completion, and financial reimbursement.

Responsibilities

Conduct credit research on applicants by interpreting mercantile reports, verifying submitted information, and identifying potential risks.
Evaluate creditworthiness and establish appropriate credit limits based on project size, payment history, financial stability, and overall risk factors.
Coordinate with the credit insurance provider on customer coverage, limit requests, increases, reductions, and cancellations.
Review and maintain customer credit limits in accordance with credit insurer approvals and company credit policies.
Maintain accurate documentation of credit reviews, decisions, account updates, job information, and supporting information.
Verify contractor-provided project information to support preservation of lien and bond rights.
Monitor and manage the credit hold queue by reviewing account status, identifying outstanding issues, and coordinating resolutions to facilitate timely order releases.
Collaborate with internal teams and customers to address credit concerns, obtain account updates, and resolve outstanding issues.
Make timely, informed decisions regarding credit approvals, credit limit adjustments, credit extensions, and releases of orders from credit hold.
Identify uninsured or underinsured credit exposure and communicate potential risks to the AR Manager.
Coordinate customer setup and vendor registration requirements, including completing customer-specific forms.
Perform other duties as assigned by the AR Manager.