Credit Evaluation Coordinator

Cornell University•Ithaca, MI

17h•$65,447 - $75,632•Hybrid

About The Position

The Credit Evaluation Coordinator works in Cornell University's Office of the University Registrar, which stewards academic and student information and supports faculty teaching and student learning. The position provides quality control and daily processing of student records related to transfer and test credit, while ensuring compliance with institutional, Department of Defense, federal, and state regulations. The role requires independent judgment throughout evaluations and contributes to quality improvement across Registrar procedures. The coordinator maintains Student Information System (SIS) and credit-evaluation articulation modules and tables for internal users and external transfer institutions. The position analyzes student academic and non-collegiate records, researches course descriptions and transfer policies, and evaluates eligibility for transfer credit. It also administers transfer-evaluation technology, supports training and course-equivalency approvals, and communicates credit policies and practices to students, faculty, academic departments, and external institutions. The role supports an inclusive, healthy work environment through respectful, cooperative, and collaborative interactions and by supporting work/life integration. This position is eligible for a hybrid arrangement, typically working remotely three days per week and on campus two days per week; Cornell may modify or end the arrangement. Visa sponsorship is unavailable.

Requirements

Bachelor’s degree and up to 2 years of experience, or an equivalent combination of education and experience, in higher education student and transfer services with an in-depth understanding of student records administration.
Aptitude for problem-solving, attention to detail, communication, customer service, organization, and adaptability; ability to work effectively independently or on a team.
Forward-thinking approach to problem-solving.
Working knowledge of a Student Information System, including course, class, test/transfer articulation, and enrollment modules.
Ability to solicit, document, and communicate business requirements, problems, issues, and solutions to technical and non-technical users.
Familiarity with standard office software packages and reporting tools.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
Strong commitment to excellent customer service for students, faculty, staff, and other constituents.
Leadership skills and ability to establish effective and productive working relationships.
Effective reasoning, analytical, and communication skills.
Ability to deliver high-quality, accurate, and timely results.
Ability to maintain a high degree of confidentiality.
Understanding of and ability to comply with federal, state, and university data privacy and security regulations, policies, and best practices for access to and use of student records.
Applicants must submit both a resume and cover letter for full consideration.

Nice To Haves

Experience with project management tools.
Experience using PeopleSoft Campus Solutions Student Information System.
Experience with credit evaluation, such as researching and evaluating academic programs at domestic and international institutions.
Knowledge of degree audit solutions such as Stellic or PeopleSoft Campus Solutions.
Knowledge of curriculum management systems such as Modern Campus/Digital Architecture or CourseLeaf.
Knowledge of platforms supporting transfer and test credit work, such as PeopleSoft Transfer Credit Articulation, Transfer Evaluation System (TES), or OCR technologies.
Experience in data analysis and report development.

Responsibilities

Provide quality control and daily processing of transfer and test credits using transcript OCR software and PeopleSoft.
Assist with implementing process improvements and support analysis and quality improvement across Office of the University Registrar procedures.
Conduct quality control on student-record tasks throughout the student lifecycle, from admission application through graduation.
Create, manage, and maintain Student Information System and credit-evaluation articulation modules and tables for internal users and external transfer institutions.
Analyze student academic and non-collegiate records to ensure accurate and compliant test and transfer credit evaluations.
Administer transfer-evaluation technology, including overseeing its official website, providing training, and overseeing course-equivalency approvals.
Research and analyze course descriptions and transfer credit policies to determine college transfer credit eligibility and update transfer-credit articulation data.
Communicate with faculty, academic departments, prospective and enrolled transfer students, and external institutions about transfer and test credit evaluation practices and policies.
Assist in developing communications for transfer students, including website information.
Cultivate inclusive working relationships and contribute to a cooperative, respectful, and healthy work environment.

Benefits

Comprehensive health care options.
Generous retirement contributions.
Access to wellness programs.
Employee discounts with local and national retail brands.
Health and personal leave.
Three weeks of vacation.
Thirteen holidays, including an end-of-year winter break from December 25 through January 1.
Two additional floating holidays.
Tuition-free Extramural Study and Employee Degree Program.
Tuition aid for external education.
Cornell Children's Tuition Assistance Program.