Credit Evaluation Coordinator

Cornell University•Ithaca, MI

5d•$65,447 - $75,632•Hybrid

About The Position

The Cornell University Office of the University Registrar (OUR) implements and monitors many academic and administrative policies in coordination with academic units, departments, colleges, and schools to facilitate faculty teaching and student learning. The Office of the University Registrar acts as the steward of academic and student information. The Office of the Registrar champions the constant renewal of student information systems, adapts operations to changing academic needs, federal, state, and institution policies, and evaluates administrative processes for services improvements. The Credit Evaluation Coordinators will be responsible for providing quality control and daily processing of all student records related to transfer of credit. Implements process improvements and conducts daily processing of student-related activities to ensure compliance with Institution, DoD, Federal, and State regulations and must utilize independent judgment and decision-making throughout the evaluation process. Support Office of the University Registrar (OUR) analysis and implementation of quality improvement throughout various procedures. Conducts quality control on various student records tasks throughout the lifecycle of the student, from admission application process to graduation for all Cornell University programs. This professional will create and assist with the management and maintenance of Student Information System (SIS) and credit evaluation articulation modules and tables for internal users and external transfer institutions. Analyzes and assesses student academic and non-collegiate records to ensure accurate and compliant test and transfer credit evaluations.

Requirements

Bachelor’s degree and up to 2 years of experience, or equivalent combination of education and experience, in higher education student and transfer services with an in-depth understanding of student records administration.
Aptitude for problem-solving, attention to detail, communication, customer service, organization, adaptability, and ability to effectively work on a team or independently.
A successful candidate should have a forward-thinking approach to problem solving.
Working knowledge of a Student Information System, including but not limited to course, class, test/transfer articulation and enrollment modules.
Ability to solicit, document and communicate business requirements, problems, issues, and solutions to technical and non-technical users.
Familiarity with standard office software packages and reporting tools.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
Strong commitment to delivering excellent customer service to students, faculty, staff, and other constituents.
Exemplary leadership skills and ability to establish effective and productive working relationships.
Effective reasoning, analytical, and communication skills.
Ability to deliver high quality, accurate, and timely results.
Ability to maintain a high degree of confidentiality.
Demonstrate understanding and operate in compliance with federal, state and university data privacy and security regulations, policies, and best practices relating to the access and use of student records.

Nice To Haves

Experience with project management tools.
Experience using PeopleSoft Campus Solutions Student Information System.
Experience in credit evaluation processes, such as researching and evaluating academic programs at domestic and international institutions.
Knowledge of degree audit solutions such as Stellic or (PeopleSoft) Campus Solutions.
Knowledge of curriculum management such as Modern Campus/Digital Architecture or CourseLeaf.
Knowledge of platforms that support transfer and test credit work, such as PeopleSoft Transfer Credit Articulation, Transfer Evaluation System (TES), or Optical Character Recognition (OCR) technologies.
Experience in data analysis and report development.

Responsibilities

Provide quality control and daily processing of all transfer and test credits via transcript OCR software and PeopleSoft.
Assist with the implementation of process improvements.
Serves as an administrator for transfer evaluation technology, including overseeing the official website for the system, providing training, and overseeing the approval of course equivalencies.
Conducts research and analyses of course descriptions and transfer credit policies to evaluate and determine college transfer credit eligibility; update transfer credit articulation data.
Communicate with faculty, academic departments, prospective and enrolled transfer students, and external institutions regarding transfer and test credit evaluation practices and policies.
Assist in the development of communications related to transfer students including website information.
Foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts with local and national retail brands
Health and personal leave
Three weeks of vacation
13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
Two additional floating holidays
Tuition-free Extramural Study and Employee Degree Program
Tuition aid for external education
Cornell Children's Tuition Assistance Program