Credit & Collections Specialist

Black Box • United States,

5d

About The Position

The Credit & Collections Specialist supports the accounts receivable team by conducting collection calls, resolving billing disputes, and negotiating payment terms with customers experiencing cash flow challenges. The role works closely with accounts receivable, finance, operations, sales, and other relevant internal teams to support timely collection of outstanding balances. It also evaluates new credit applications, reviews customer credit lines, and ensures adherence to GAAP and company policies. The position is located in Bangalore.

This role offers an opportunity to join a dynamic, fast-moving team and contribute directly to the company’s financial success.

Requirements

• At least 5 years of credit and collections experience in a B2B environment.
• Strong understanding of credit practices, commercial credit law, and bankruptcy law.
• Excellent negotiation, problem-solving, and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Previous ERP experience.
• Proficiency in Microsoft Excel, Word, and Outlook.

Nice To Haves

• YayPay experience.
• SAP experience.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Conduct collections outreach and obtain payment commitments.
• Resolve customer billing disputes by engaging relevant internal and external stakeholders.
• Collaborate with relevant teams to identify potential bad debts.
• Evaluate credit applications and recommend credit limits.
• Ensure compliance with GAAP, company policies, and government regulations.
• Support risk management and process improvement initiatives.
• Maintain accurate financial records and assist in tax certificate collection.
• Review customer credit lines.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed