Credit & Collections Specialist

Viking Inc•Belfast, ME
•$50,000 - $60,000

About The Position

Responsible for establishing new customer accounts, evaluating creditworthiness, managing customer credit limits, and maintaining timely collection of outstanding accounts receivable. The role works closely with customers, sales representatives, and internal departments to support accurate account setup, minimize credit risk, and reduce past-due balances.

Requirements

  • Basic understanding of accounting principles.
  • High attention to detail and accuracy.
  • Strong organizational and time-management skills.
  • Excellent communication and customer-service skills.
  • 1–3 years of experience in credit, collections, or accounts receivable.

Nice To Haves

  • Associate or bachelor’s degree in accounting, finance, business, or a related field.

Responsibilities

  • Review and process credit applications and assess customer creditworthiness.
  • Set up new customer accounts and maintain accurate records.
  • Monitor accounts receivable and follow up on past-due balances.
  • Contact customers by phone or email to collect outstanding payments.
  • Resolve billing discrepancies and payment issues.
  • Apply payments and reconcile customer accounts.
  • Maintain detailed collection notes and documentation within customer accounts.
  • Work with salespersons to resolve account concerns.
  • Prepare small claims paperwork and attend court hearings for severely delinquent customers.
  • Assist with mailing statements.
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