Credit & Collections Manager

Omnimax Careers•Peachtree Corners, GA

26d

About The Position

The Credit & Collections Manager leads accounts receivable, credit, collections, cash application, and customer deduction activities across the business unit. The role oversees customer credit risk management, collection strategy, working capital performance, process standardization, internal controls, and personnel across multiple operating environments. The manager partners with Sales, Customer Care, Operations, Treasury, Finance, and executive leadership to support profitable growth, minimize bad debt exposure, and optimize cash flow. This position directs daily AR operations across SAP and Oracle platforms, manages customer credit reviews and decisions, prepares AR and collections reporting, and drives process improvements and compliance. It also leads and develops the AR, Collections, Cash Application, and Customer Deduction teams.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
At least 7 years of progressive accounts receivable, credit, and collections experience.
At least 3 years of leadership experience.
Strong leadership and communication skills.
Advanced financial statement analysis skills.
Advanced Excel and reporting capabilities.
Expertise in working capital and cash flow management.

Nice To Haves

Experience in manufacturing, building products, industrial, or distribution.
Experience with SAP and/or Oracle.

Responsibilities

Lead, coach, develop, and supervise AR, Collections, Cash Application, and Customer Deduction teams.
Conduct hiring, onboarding, performance reviews, goal setting, succession planning, and employee development.
Establish KPIs and service levels, promote accountability, and support continuous improvement.
Direct daily accounts receivable operations across SAP and Oracle platforms.
Monitor aging, collections, disputes, deductions, and cash application; ensure timely reconciliation and account resolution.
Partner with commercial teams to address customer issues and maintain customer master data governance.
Oversee credit applications and customer reviews; analyze financial statements, trade references, and credit reports.
Approve credit within authority limits, escalate exceptions, review credit holds and release decisions, and recommend portfolio risk mitigation strategies.
Prepare accounts receivable, collections, and bad debt reporting.
Drive AR process standardization across the business unit and partner with IT on SAP and Oracle enhancements.
Support ERP integration, automation, and reporting initiatives; identify efficiency opportunities and strengthen controls.
Ensure compliance with company policies and audit requirements, maintain documentation supporting credit decisions, and support internal and external audits.
Strengthen controls over customer data and AR processes.