Credit and Collections Analyst - Cranbury, NJ
About The Position
Cooper Electric Supply, LLC is hiring a Credit and Collections Analyst in Cranbury, New Jersey. The company supplies electrical products and services to contractors and operates throughout the Northeast as part of the Sonepar group. The analyst monitors assigned accounts, pursues collections, documents collection activity, assesses credit risk, and supports the resolution of account and billing issues. The role also includes reviewing credit holds, reconciling accounts, and coordinating with internal sales partners and billing staff. The position is performed primarily in an office environment and operates Monday through Friday, 8 a.m. to 5 p.m.
Requirements
- At least 5 years of experience in collections.
- Strong customer service and interpersonal communication skills.
- Strong mathematics, verbal communication, and written communication skills.
- Ability to communicate information effectively and present solutions to customers.
- Ability to operate computers and relevant software.
- Ability to prioritize needs in a fast-paced environment.
- Ability to operate standard office equipment and keyboards; the work involves repetitive motion of the wrists, hands, and/or fingers.
Nice To Haves
- At least 2 years of experience in the construction industry is preferred.
- Experience using the Get Paid system is a plus.
Responsibilities
- Monitor assigned accounts daily and initiate collection actions through the Get Paid system, typically by email or phone.
- Maintain clear documentation of collection steps taken on all accounts.
- Monitor accounts and recommend to senior management whether to escalate collections to third-party agencies or legal counsel.
- Notify internal sales partners about collection issues.
- Assess risk by researching and examining credit histories and reports.
- Perform account reconciliations as needed.
- Review credit hold reports and release orders as appropriate.
- Work with the internal billing team to help resolve billing disputes.
- Perform other assigned tasks necessary to support the department.
Benefits
- Healthcare plans
- Dental and vision coverage
- Paid time off
- Paid parental leave
- 401(k) retirement savings plan with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability insurance
- Employer-paid life insurance for spouse and dependents
- Wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
- Employee resource groups (ERGs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
