Credit and Collections Analyst - Cranbury, NJ

Sonepar•Cranbury Township, NJ

17h•$55,000 - $80,000•Onsite

About The Position

Cooper Electric Supply, LLC is seeking a Credit and Collections Analyst to join their team. This role involves monitoring assigned accounts, initiating collection actions, maintaining documentation, assessing risk, and collaborating with internal teams to resolve disputes. Cooper Electric Supply, LLC offers electrical products and services to contractors and operates throughout the northeast. They are part of the Sonepar group, a global electrical distributor. The company emphasizes a supportive culture and values diverse perspectives, operating under the principle of being "Powered by Difference."

Requirements

A minimum of 5 years of experience in collections.
Strong customer service skills and interpersonal communication skills.
Strong mathematics, verbal, and written communication skills.
Ability to effectively communicate information and present solutions to a customer.
The ability to operate computers and relevant computer software.
Ability to prioritize needs in a fast-paced environment.

Nice To Haves

2+ Years in Construction Industry Preferred
Experience utilizing Get Paid is a plus.

Responsibilities

Monitor assigned accounts daily and initiate collection actions through Get Paid system via email and/or phone.
Maintain clear documentation on steps taken towards collections on all accounts.
Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
Provide notification to internal sales partners regarding collection issues.
Assess risk by researching and examining credit history and reports.
Perform account reconciliation as needed.
Review credit hold reports and release orders as appropriate.
Work with the internal billing team to help resolve billing disputes.
Perform other assigned tasks necessary to support the success of the department.