Credit Analyst, Accounts Receivables

AbbVie•Montreal, QC

About The Position

Under the supervision of the Pharma AR supervisor, the Credit Analyst, Accounts Receivable, is responsible for collections and reconciliations of assigned customer accounts. The Credit Analyst establishes relationships with customers and works closely with the Customer Service, Business Process Outsourcers (BPO) and Commercial teams to respond faster to customers’ requirements.

Requirements

Bachelor’s degree or equivalent.
3-5 years of experience in credit & accounts receivable.
Good written and verbal communication skills.
Ability to manage relationships, both internally and externally.
Ability to work in a fast-paced environment and adapt to changes.
Good sense of teamwork.
Advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.
Proficiency in Microsoft Office Suite, particularly Excel – Intermediate
Basic Accounting fundamentals

Nice To Haves

SAP experience preferred.

Responsibilities

Collection with customers.
Process of credit card refund.
Prepare Netting/write off Journal entries relating to bad debt when requested.
Prepare the Netting/cash application of large retailer/customer. Access large retailer/customer portal to explain the customer deductions.
Assist the AR supervisor with the collection of customer accounts.
Initiate process improvement and quality reviews to simplify and improve productivity.
Support resolution of credit issues with customers.
Backup to preparing OTC deduction report (customers participating to the OTC rebate programs).
Backup Bank report remittances preparation.
May be required to approved customer master changes.