Credentials Representative Intern INDYCAR & IMS, 2027 Season

Indianapolis Motor Speedway•Indianapolis, IN

6d•Onsite

About The Position

At Penske Entertainment, we don’t just host world-class events—we create unforgettable moments. Our team fuels four iconic motorsports brands: Indianapolis Motor Speedway (IMS), INDYCAR, IMS Productions, and Motorsports Events Management (MEM). Whether on the track, behind the scenes, or on the screen, our people are at the heart of everything we do. If you’re ready for a career where excitement, purpose, and impact collide—we want to meet you. The Credentials Intern supports the planning and distribution of credentials for the INDYCAR season and events at IMS, including the Indianapolis 500 presented by Gainbridge, Brickyard Weekend, and other related events. Reporting to the Manager Credentials & Member Services and the Credentials & Logistics Coordinator, this role assists with credential processing, customer service, and on-site event support. In this role, you’ll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You’ll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment.

Requirements

Exceptional customer service skills
High integrity and confidentiality
Team-first outlook with the ability to build strong working relationships with peers (#oneteamBIGdream)
Proactive, innovative thinker who takes initiative
Strong verbal and written communication skills
Ability to adjust well to change in a fast-paced work environment
High level of professionalism
Organizational skills and ability to multitask
Cultural competence and the ability to thrive in a diverse environment
Alignment with Penske Entertainment’s core values and standards

Nice To Haves

Office experience preferred but not required

Responsibilities

Develop and maintain outstanding working relationships
Deliver a positive first impression for guests at INDYCAR events whether in-person, over the phone, and/or via email
Assist with the printing, fulfillment, and delivery of INDYCAR Annual Credentials (hard cards) to race teams, partners, staff, VIPs and other stakeholders
Perform necessary organizational functions like laminating, alphabetizing, and other duties as assigned
Organize and distribute event tickets and parking passes to internal and external stakeholders
Assist with the organization and preparation for INDYCAR events pertaining to Single Event Credentials for guests of drivers, teams and partners
Organize and manage INDYCAR and IMS credentials email inbox
Educate customers about the different benefits and levels of access provided by various credentials
Become proficient in the IMS point of sale software (SCORE) and INDYCAR Credentialing Platforms
Assist IMS Credentials Team during second half of internship with similar credential functions for IMS events
Other duties as assigned by the supervisor