Credentials Representative Intern INDYCAR & IMS, 2027 Season
About The Position
The Credentials Intern supports the planning and distribution of credentials for the INDYCAR season and events at IMS, including the Indianapolis 500 presented by Gainbridge, Brickyard Weekend, and other related events. Reporting to the Manager Credentials & Member Services and the Credentials & Logistics Coordinator, this role assists with credential processing, customer service, and on-site event support. In this role, you’ll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You’ll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment.
Requirements
- Exceptional customer service skills
- Office experience preferred but not required
- High integrity and confidentiality
- Team-first outlook with the ability to build strong working relationships with peers (#oneteamBIGdream)
- Proactive, innovative thinker who takes initiative
- Strong verbal and written communication skills
- Ability to adjust well to change in a fast-paced work environment
- High level of professionalism
- Organizational skills and ability to multitask
- Cultural competence and the ability to thrive in a diverse environment
- Alignment with Penske Entertainment’s core values and standards
- Currently pursuing an undergraduate or graduate degree in Tourism & Convention Management, Event Management, Sports Management, Marketing, Public Relations preferred.
Responsibilities
- Develop and maintain outstanding working relationships
- Deliver a positive first impression for guests at INDYCAR events whether in-person, over the phone, and/or via email
- Assist with the printing, fulfillment, and delivery of INDYCAR Annual Credentials (hard cards) to race teams, partners, staff, VIPs and other stakeholders
- Perform necessary organizational functions like laminating, alphabetizing, and other duties as assigned
- Organize and distribute event tickets and parking passes to internal and external stakeholders
- Assist with the organization and preparation for INDYCAR events pertaining to Single Event Credentials for guests of drivers, teams and partners
- Organize and manage INDYCAR and IMS credentials email inbox
- Educate customers about the different benefits and levels of access provided by various credentials
- Become proficient in the IMS point of sale software (SCORE) and INDYCAR Credentialing Platforms
- Assist IMS Credentials Team during second half of internship with similar credential functions for IMS events
- Other duties as assigned by the supervisor
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
