Creative Traffic Operations Lead

TechnipFMC•Houston, TX

About The Position

The Creative Traffic Operations Lead drives operational excellence across the Creative and Content team. The role oversees workflows, resource planning, project intake, digital asset management, and process improvements, combining project management, process optimization, and change leadership to scale high-quality global content production.

Requirements

  • 5+ years in creative operations, marketing operations, project management, or a related field.
  • Experience supporting creative, marketing, or content teams.
  • Expertise with workflow and project management platforms.
  • Experience implementing operational improvements.
  • Strong stakeholder management and communication skills.
  • Ability to manage multiple priorities within a fast-paced environment.

Responsibilities

  • Manage creative and content intake, project prioritization, and resource planning across design, content, multimedia, and 3D teams.
  • Monitor team capacity, lead production planning, and improve workflow visibility through dashboards and reporting.
  • Develop and optimize scalable content production workflows, standards, and approval processes.
  • Partner with stakeholders to improve project requirements, efficiency, and overall production quality.
  • Lead digital asset management governance, including taxonomy, metadata standards, and content lifecycle management.
  • Drive AI-enabled process improvements through workflow automation, tool evaluation, and best-practice development.
  • Track operational performance metrics, create executive dashboards, and provide data-driven insights for staffing and investment decisions.
  • Manage freelancers and external vendors, including onboarding, utilization, budget tracking, and performance oversight.
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