Creative Senior Project Manager

Tinuiti•New York, NY
•$80,000 - $100,000•Remote

About The Position

As a Senior Creative Project Manager, you will lead the planning, coordination, and delivery of complex creative work across Tinuiti’s shared-services Creative team. You will translate briefs, scopes, timelines, and resourcing needs into clear project plans that enable Creative Studio and cross-functional partners to deliver high-quality, client-ready work efficiently. The role is primarily internally facing, while the work managed is highly visible to clients. You will partner with Creative Strategy, Client Partnership, Media, channel teams, and Creative Studio to maintain clarity on scope, priorities, timing, dependencies, feedback, and approvals. You will help improve the visibility, consistency, and efficiency of creative delivery, using operational data and team feedback to strengthen workflows and delivery reliability. Tinuiti is an independent full-funnel marketing agency with more than 1,200 employees and $4 billion in digital media under management. The position is fully remote and offers a salary range of $80,000–$100,000 plus a discretionary performance bonus. The role is classified as exempt.

Requirements

  • 5–7 years of experience in creative project management, agency operations, production management, account operations, marketing project management, or a related field.
  • Demonstrated experience managing multiple concurrent creative, marketing, content, campaign, or production workstreams.
  • Strong project-management skills, including timeline development, workback planning, scope management, resource coordination, risk management, status reporting, and stakeholder communication.
  • Experience working with creative teams, agencies, production teams, brand teams, or cross-functional marketing partners.
  • Strong understanding of the creative-production lifecycle, including briefing, concepting, design, copy, review, feedback, approvals, and final delivery.
  • Proficiency with project-management and collaboration tools.
  • Excellent written, verbal, facilitation, and organizational skills.
  • Strong judgment and attention to detail, with the ability to remain calm, solutions-oriented, and organized in a fast-moving environment.
  • Comfort using AI and automation tools responsibly to improve workflow quality and efficiency.

Nice To Haves

  • Experience with resource-management, workflow, or creative-operations tools.

Responsibilities

  • Partner with Creative Studio, client leads, and channel teams to understand client priorities, project objectives, deliverables, timelines, and approval requirements.
  • Build and maintain project plans covering scope, milestones, dependencies, owners, status, risks, and next steps.
  • Ensure creative work is delivered on time, on scope, and in a format that supports strong client experiences.
  • Anticipate delivery risks, scope changes, competing priorities, and approval delays; recommend solutions and escalate issues early.
  • Support client-ready timeline, workflow, and status communications through the appropriate account or creative lead.
  • Use project-management, resourcing, communication, and workflow tools to improve visibility, consistency, and efficiency across creative delivery.
  • Maintain accurate documentation, including briefs, timelines, workback plans, intake requirements, approvals, feedback, and final deliverables.
  • Identify opportunities to improve intake, briefing, handoffs, workflow design, templates, and project reporting.
  • Use AI and automation thoughtfully to reduce manual coordination, improve documentation quality, and strengthen project visibility.
  • Track delivery performance, including timelines, project volume, resourcing, revisions, scope changes, capacity, and recurring workflow bottlenecks.
  • Use operational data and team feedback to reduce rework, improve prioritization, and increase delivery reliability.
  • Ensure project plans account for appropriate complexity, review time, quality control, and stakeholder alignment.
  • Communicate recurring risks, capacity constraints, and delivery patterns to creative leadership with clear recommendations.
  • Develop a strong understanding of Creative Studio workflows, deliverables, briefs, feedback loops, approval processes, and cross-functional handoffs.
  • Partner with Creative Strategy, Client Partnership, Media, Analytics, and channel teams to connect creative work to client goals and campaign needs.
  • Clarify roles and handoffs between Creative Strategy, Creative Studio, channel teams, and account teams.
  • Maintain strong organization, communication, project discipline, and collaborative problem-solving, and contribute to scalable ways of working.
  • Take accountability for project clarity, delivery discipline, and timely communication across assigned workstreams.
  • Independently prioritize competing needs across multiple projects and stakeholders.
  • Ask clarifying questions, challenge unclear inputs, and create structure when scope or ownership is ambiguous.
  • Protect team capacity by identifying unnecessary rework, unclear feedback, incomplete briefs, and avoidable process friction.
  • Support junior coordinators or project-management talent through knowledge sharing, workflow guidance, and informal mentorship.

Benefits

  • Unlimited paid time off.
  • Fully remote work environment and flexibility.
  • 20 paid holidays.
  • Medical, dental, vision, life, and disability coverage.
  • Flexible Spending Accounts.
  • Retirement plan with a 100% match on contributions up to 4%.
  • Fringe and Forma perks and wellness offerings.
  • Unlimited telemedicine and teletherapy at no cost.
  • Thankful giving and equity.
  • Paid parental leave: birthing parents receive 16 weeks at 100% pay; partners receive 12 weeks after the birth or adoption of a child.
  • On-demand learning, a mentorship program, and leadership and management development programs and resources.
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