Creative Marketing Specialist

First Credit Union•Chandler, AZ
•Onsite

About The Position

The Creative Marketing Specialist supports First Credit Union’s marketing efforts through creative design, social media content creation, digital communications, and campaign support. The role brings the First Credit Union brand to life across digital and print channels by developing engaging, on-brand visual content and social media experiences for current and prospective members. Professionalism, discretion, confidentiality, and a positive attitude are essential. This position operates in an office setting, and physical presence in the office is required. The schedule is 40 hours, Monday through Friday. Periodic travel to other First Credit Union locations may be required. The position has no supervisory responsibilities.

Requirements

  • Associate or bachelor’s degree in marketing, business administration, graphic design, or a related field; or four years of related experience and/or training; or an equivalent combination of education and experience.
  • Experience with Adobe Creative Cloud, including Photoshop, InDesign, and Illustrator.
  • Proficiency in Adobe Creative Cloud, including Photoshop, Illustrator, and InDesign.
  • Strong creative skills and an eye for design.
  • Strong social media and digital marketing skills.
  • Strong written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Effective time management and ability to meet deadlines.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and collaboratively.
  • Strong member-focused mindset.
  • Ability to work 40 hours, Monday through Friday.
  • Ability to lift and/or move up to 25 pounds, and to bend, stoop, or stand as necessary.

Nice To Haves

  • Experience in marketing for a financial institution.
  • Experience with marketing and analytics tools such as Google Analytics, CRM systems, and content management systems.
  • Multilingual capabilities, including Spanish.

Responsibilities

  • Develop and produce creative assets and visual content for digital, print, social media, email, website, statement messages, branches, campaigns, events, and other marketing initiatives while maintaining brand standards.
  • Create, schedule, publish, and monitor social media content, including graphics, short-form video, photography, and written content.
  • Support digital marketing and integrated campaigns through website updates, digital advertising, email marketing, content development, and creative production across multiple channels.
  • Monitor and report on social media and content performance, using insights to identify opportunities to improve engagement and reach.
  • Establish and maintain working relationships with third-party vendors, including print shops, advertising agencies, media agencies, and specialty digital partners.
  • Provide creative and logistical support for community events, sponsorships, promotions, and other marketing initiatives, including collateral distribution and supply requests for branches, select employer groups, and special events.
  • Participate in department meetings, committees, training, seminars, and cross-functional initiatives.
  • Support special projects, process improvements, campaigns, and other initiatives as assigned.
  • Ensure marketing activities comply with applicable regulations and First Credit Union policies, including the Bank Secrecy Act (BSA).
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