Craft Training Manager

Nox Group•Reno, NV

About The Position

The Craft Training Manager is the regional operational and people leader of the Workforce Development (WFD) department. Reporting to the Director of Workforce Development, the manager leads a team of 3–8 Craft Trainers and WFD Specialists and is accountable for the quality, consistency, and impact of training delivery across regional projects. The role primarily supports and oversees trainers rather than directly training craft workers, connecting field execution with WFD strategy by translating leadership needs into practical jobsite training plans and relaying field insights to inform program decisions. The position oversees trainer development, project training plans and schedules, workforce data and reporting, regulatory and records compliance, and coordination with construction, safety, quality, and field operations teams. It may also provide direct field training coverage during trainer absences or periods of peak workload. Regular travel between project sites within the assigned region is required. This is a safety-sensitive position, and applicable drug testing and background check policies apply.

Requirements

At least 5 years of experience in a skilled craft trade, including at least 2 years in a training or supervisory role.
Proven experience managing training programs and leading, coaching, and developing training staff in a construction or industrial environment.
Experience managing a team distributed across multiple job sites and balancing on-site presence with virtual oversight.
Experience with construction scheduling and look-ahead planning, such as Touchplan, and working directly with field leadership such as General Superintendents.
Strong analytical skills, including interpreting workforce data such as skills or versatility matrices and presenting actionable insights to senior leadership.
Excellent communication, leadership, and organizational skills.
Strong working knowledge of safety regulations, craft standards, and jobsite operations.
Proficiency with Microsoft Office and familiarity with Learning Management Systems (LMS).
Ability to travel regularly between project sites within the assigned region.
Ability to safely perform the role’s inherent physical responsibilities, which may include lifting up to 50 pounds; repeated pushing, pulling, carrying, reaching, walking, standing, sitting, stooping, kneeling, bending, and climbing; and potentially operating a motor vehicle, crane, tractor, or similar equipment.
Compliance with applicable drug testing and background check policies for this safety-sensitive position.

Nice To Haves

NCCER certification or OSHA Trainer certification.
Bilingual English/Spanish skills.

Responsibilities

Conduct weekly check-ins with each Craft Trainer to review look-ahead schedules, Versatility Matrix updates, project feedback, and support needs.
Coach trainers through on-site observation and virtual check-ins, emphasizing facilitation quality and documentation; complete at least one documented observation of each trainer monthly and use the records for trimester development conversations.
Review and approve project training requests daily, checking alignment with field progression, crew craft level, and qualifications recorded in the Versatility Matrix.
Monitor the training request queue, ensure requests are fulfilled on time, and address recurring request issues with the General Superintendent.
Coordinate weekly with General Superintendents and, as needed, HSE or Quality Managers to validate training priorities and manpower readiness ahead of mobilizations and scope transitions.
Align trainers’ three-week look-ahead schedules with project forecasts and Touchplan each week, correcting mismatches before they affect field operations.
Provide direct field training coverage during trainer absences or peak workload periods.
Validate weekly trainer Versatility Matrix updates for completeness, scoring accuracy, and timely entry, and address late updates within the same week.
Analyze regional training performance metrics, including participation, skill development, and Versatility Matrix progression, and submit a monthly summary with insights and recommendations to the Director of Workforce Development.
Present quarterly performance and impact summaries to the Directors of Construction and Workforce Development, connecting training, safety, skill readiness, and field results.
Ensure training activities comply with company policies, OSHA, and other applicable regulations, and maintain accurate training records and certifications in the LMS and training databases.
Represent Workforce Development at weekly project and field operations meetings with current training status, plans, and manpower needs.
Participate in monthly Field Operations forecast meetings, assessing trainer capacity against projected demand 60–90 days ahead and proposing solutions to coverage gaps.
Partner with QA/QC, HSE, and Field Operations on emerging field needs, nonconformance trends, and safety patterns; participate in Joint Root Cause Analysis and recommend training responses to the Director of Workforce Development.
Facilitate the quarterly WFD department review of module updates, process improvements, and system refinements, managing the agenda, decisions, and follow-up actions.
Support development and testing of new training modules through the T3 process, maintain standardized training materials and documentation, and manage identified curriculum gaps through to resolution.