Parts and Training Manager - Ron Craft Chevrolet / Cadillac

Sonic Automotive•Baytown, TX

3d•$84,000 - $114,000

About The Position

The Parts and Training Manager is responsible for generating a satisfactory profit on the dealership's investment in parts inventory. The manager achieves department objectives through effective purchasing, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. This role also oversees parts department employees, customer service, sales efforts, safety practices, and compliance with applicable regulations.

Requirements

Must be authorized to work in the United States.
Must perform duties and responsibilities safely.
Must be able to pass pre-employment testing, including background checks, MVR, drug test, and credit report, and have a valid driver's license.
High school diploma or equivalent.
Ability to read and comprehend instructions and information.
One year of supervisory experience.
Experience in an automotive parts department.
Excellent communication and managerial skills.
Some sales experience.

Responsibilities

Forecast department goals and objectives and work to achieve them.
Hire, train, motivate, counsel, and monitor the performance of parts department staff.
Prepare and administer an annual operating budget for the parts department.
Maintain balanced inventory to meet the needs of the service department, body shop, wholesale accounts, and do-it-yourself customers.
Set pricing parameters by customer category to generate sufficient gross profit while maintaining customer loyalty.
Set and balance individual parts inventory levels to maximize turnover, ensure inventory turns, and minimize obsolescence.
Ensure parts are properly tagged so the dealership receives full factory credit.
Supervise stock order procedures and establish and enforce policies for special orders.
Analyze monthly sales, expenses, and inventory to maintain profit goals.
Develop a lost sales tracking report.
Direct outside parts and counter sales efforts, including telemarketing to maintain customer contact.
Develop sales promotions and use manufacturers' inventory co-op advertising.
Develop, enforce, and monitor customer-service guidelines to maximize satisfaction.
Handle customer complaints promptly according to dealership guidelines.
Ensure dealership purchases are properly accounted for before payment.
Assist in collecting past-due accounts.
Supervise custodians to maintain clean work areas.
Enforce safety requirements, including forklift training and operation, processing MSDS sheets for products carried, and OSHA Right-to-Know requirements.
Stay informed about and comply with federal, state, and local regulations affecting parts sales.
Maintain a professional appearance.
Follow company safety policies and procedures and promptly report accidents to a manager or supervisor.