CPA Floater

KVC Health Systems•Springfield, MO
•$48,000 - $56,000

About The Position

The CPA Floater provides flexible coverage and direct services across KVC Missouri’s Child Placing programs, including Treatment Care (TFC), Aftercare, and Resource Development. The role covers staff absences, vacancies, and transitions, and may maintain an ongoing caseload of complex cases requiring additional support. It helps ensure continuity of services, trains and onboards new staff, and provides mentoring and case consultation. Supervisory responsibilities may be assigned by program leadership as needed, but are not a standing requirement. The position reports to a CPA Supervisor or Associate Director. The role works across program areas to provide case coverage and direct services, including home visits, crisis intervention, foster and adoptive home assessments, resource parent support, recruitment, and documentation. It collaborates with caregivers, agency staff, referring agencies, community providers, multidisciplinary teams, and courts to support children and families and meet program, agency, and licensing requirements.

Requirements

  • Bachelor’s degree in social work or a related human service degree from an accredited school.
  • One year of experience working with children and families in a trauma-informed environment.
  • Valid driver’s license and auto insurance.
  • Strong communication, interpersonal, and computer skills.
  • Ability to read, write, speak, and understand English proficiently.
  • Ability to use independent judgment and manage confidential information.
  • Ability to work in a challenging, changing, multidisciplinary team environment.
  • Self-motivated, organized, and disciplined.

Nice To Haves

  • Master’s degree in social work, counseling, social work administration, or a related human service degree from an accredited school.
  • Advanced skills in Microsoft Office Suite, including Word, Excel, and Outlook email.
  • Crisis management experience.

Responsibilities

  • Maintain the training and skills needed to work across TFC, Aftercare, and Resource Development in accordance with program requirements, agency policies, and licensing standards.
  • Provide flexible coverage across programs and service areas, including responding to emergent case reassignments and short-notice coverage requests.
  • Assume temporary caseloads during staff absences, vacancies, or transitions, and maintain responsibility for designated high-complexity cases.
  • Lead onboarding and skill development for newly hired staff on program responsibilities, service delivery standards, documentation, and agency procedures.
  • Provide peer mentorship and case consultation, modeling best practices in family engagement, clinical problem-solving, de-escalation, and timely case recording.
  • Serve as interim supervisor for designated staff during the absence or reassignment of a CPA Supervisor or Associate Director, providing administrative oversight and ensuring compliance with program policies.
  • Conduct home visits with youth and caregivers in compliance with program regulations and individual safety plans; communicate regularly to monitor placement stability, youth well-being, and caregiver needs.
  • Direct crisis intervention, conflict resolution, and grievance responses in coordination with program leadership and multidisciplinary partners.
  • Assess prospective foster, relative, and adoptive homes, including home safety inspections; complete home studies, licensing packets, and regulatory background documentation within required timeframes.
  • Coach and provide supportive resources to prospective and licensed resource parents, and monitor required training and state licensing compliance.
  • Conduct targeted recruitment of prospective resource families and facilitate community outreach and informational sessions.
  • Represent the agency in multidisciplinary team reviews, treatment meetings, and court proceedings; maintain communication with caregivers, referring agencies, and community service providers.
  • Maintain accurate and timely documentation, including intake packets, safety reassessments, progress summaries, and home study updates, meeting agency quality benchmarks and state licensing timelines.
  • Collaborate with internal departments and external teams to coordinate care for children and families.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off
  • Paid parental leave
  • Medical, dental, vision, and life insurance
  • 403(b) retirement plan with company match
  • Tuition reimbursement
  • Professional licensure and certification reimbursement
  • Employee Assistance Program
  • Wellness benefits, including mental health resources and health screenings
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